Educational Consultant

• Dec 2022 - Present

Logical Operations helps organizations to maximize training with an adaptable expert-facilitated learning experience. By applying our 30+ years of experience in developing quality curriculum with flexible delivery platforms, Logical Operations enables organizations to get the most value from their training investment, empowers instructors to be more effective in their delivery, and ensures participants acquire the critical skills needed to advance in their jobs. The result is an effective, productive, and enjoyable learning experience that lasts far beyond the classroom engagement. HOW CAN WE HELP YOUR ORGANIZATION? With over 5,100 unique courses in high-demand curriculum areas, we’re driving the industry in professional and technical expert-facilitated training. The way professionals learn today is not the same as it was 10 or even 5 years ago. That’s why we created CHOICE, our user-friendly and customizable learning platform that combines our award-winning courseware with digital learning tools for use in and beyond the classroom. CHOICE learners are able to choose how, when, and where they want to learn. Our mission is to deliver outstanding training programs that are adaptable to any individual’s learning style, allowing professionals to leverage technology already at their disposal. Who are our customers? ■ Corporations ■ Government ■ Academic Institutions ■ Training Centers OUR PORTFOLIO OF OVER 5,600 COURSES SPANS 6 MAJOR SKILL AREAS Design & Media ■ Networking & Security ■ Project Management & Other IT ■ User Productivity ■ Web Development & Mobile Programming ■ Workplace Skills We have long-lasting strategic partnerships with some of the industry’s most well-respected companies including: CertNexus ■ IBM ■ Oracle ■ Ascent www.logicaloperations.com

Recruiter

• Feb 2022 - Dec 2022

Assisting executive search firms globally by hiring Partners and others, as well as helping them internationalise by identifying suitable search firms in other countries to form alliance partnerships. Help search firms with their strategy to increase efficiency, fine-tune their structure and governance, tangibly differentiate themselves and futureproof them for the 2020s. Help with everything from marketing and communications to technology and processes to mergers and acquisitions. Assisting executive search firms globally by hiring Partners and others, as well as helping them internationalise by identifying suitable search firms in other countries to form alliance partnerships. Help search firms with their strategy to increase efficiency, fine-tune their structure and governance, tangibly differentiate themselves and futureproof them for the 2020s. Help with everything from marketing and communications to technology and processes to mergers and acquisitions.

Learning and Development Consultant

• Apr 2022 - Oct 2022

Learning and Development Consultant; Training Level II Tech Support Engineers on clear, concise communication, further development of great customer relations Learning and Development Consultant; Training Level II Tech Support Engineers on clear, concise communication, further development of great customer relations

Professional Development Consultant

• Dec 2020 - Apr 2022

Consulting, Business Development, Sales & Marketing, Lead Generation, Program Development; Consulting, Business Development, Sales & Marketing, Lead Generation, Program Development;

Sales Executive

• Jul 2020 - Dec 2020

Sales, Business Development, Marketing, Online Presentation, Customer Relations Sales, Business Development, Marketing, Online Presentation, Customer Relations

Shore Excursions Officer / Destination Expert

• Jun 2019 - Jul 2020

Shore Excursions Officers are responsible for promoting, selling, and dispatching shore excursions offered in more than 400 various ports of call as directed by the Shore Excursions Manager. Shore Excursions are to resolve any passenger problems encountered and ensure the fullest customer satisfaction. To play an active part in the Emergency Response Organization and to look for continual improvement in all matters relating to the safety of the guest, crew, and vessel Shorex Assistants have to be available at the Guest Services Desk to assist guests with any matters they might have. These are not limited to the shore excursion program. Basic duties of the Guest Services department to be provided. Managing the sales and bookings of shore excursions Dispatch of shore excursions and tenders Assigning escorts for a shore excursion to provide quality management Handling of private guest excursions Shorex complaint management Coordination of all excursions including audio equipment Providing deep knowledge of the ports of call and excursions and assisting guests according to their needs and interest Concierge duties such as booking restaurants, golf, or other activities ashore Perform any other tasks or duties as required or delegated by supervisors Accompanies regularly shore excursions to ensure product and port knowledge and to monitor the quality of tours Works closely with supervisors, colleagues, and other departments to achieve the highest possible passenger satisfaction

Club O2 Director

• Apr 2015 - Sep 2018

Ensuring the safety and supervision of all teens participating in activities Interact with teens/ guest as fits the occasion. This includes, but is not limited to hosting parties, trivia, games, karaoke, and other teen-related activities. Act in the supervisory role within the program. Individual must organize, start-up, run, and transition all activities for the teen guest, whether within the Club O2/ Circle “C” lounge or at various lounges around the ship Ensure the Club O2/ Circle “C” lounge is cleaned and organized To maintain that Club O2/ Circle “C” supplies and property are kept in good order and that proper inventories are kept up to date Follow and implement the Policies and Procedures set forth in the Hotel Operations Manual and maintain an up to date knowledge of the manual Abiding by rules and regulations set forth by the company and/ or ships command Be well informed of all activities outlined in the Youth Activity Schedules, Partnerships (Build-A-Bear, Hasbro, Dr. Seuss “Seuss at Sea”) & Family Activities Follow all USPH, Environmental & HESS/MS procedures Must be willing to perform CPR and First Aid as needed Actively participate in assigned activities including, but not limited to training, drills, safety briefings, including “Port Manning”, meetings and performances, as required

Youth Counselor

• Jan 2012 - Mar 2015