Maria Mena Orozco
Customer Service Manager at Guestit- Claim this Profile
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Topline Score
Bio
Cathy Xiao Chen
Mary is a true professional when it comes to work. She takes everything in her stride and gives off an air of calm in every situation. She has a great sense of self and isn’t afraid to ask for help when it is needed. She is a pro at taking on feedback to continuously better herself.
Silvana Camacho Quintero
Maria de los Angles es una excelente profesional comprometida, responsable y apasionada con su trabajo.
Cathy Xiao Chen
Mary is a true professional when it comes to work. She takes everything in her stride and gives off an air of calm in every situation. She has a great sense of self and isn’t afraid to ask for help when it is needed. She is a pro at taking on feedback to continuously better herself.
Silvana Camacho Quintero
Maria de los Angles es una excelente profesional comprometida, responsable y apasionada con su trabajo.
Cathy Xiao Chen
Mary is a true professional when it comes to work. She takes everything in her stride and gives off an air of calm in every situation. She has a great sense of self and isn’t afraid to ask for help when it is needed. She is a pro at taking on feedback to continuously better herself.
Silvana Camacho Quintero
Maria de los Angles es una excelente profesional comprometida, responsable y apasionada con su trabajo.
Cathy Xiao Chen
Mary is a true professional when it comes to work. She takes everything in her stride and gives off an air of calm in every situation. She has a great sense of self and isn’t afraid to ask for help when it is needed. She is a pro at taking on feedback to continuously better herself.
Silvana Camacho Quintero
Maria de los Angles es una excelente profesional comprometida, responsable y apasionada con su trabajo.
Experience
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Guestit
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Sweden
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Hospitality
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1 - 100 Employee
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Customer Service Manager
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May 2019 - Present
o Manage the Customer Service and Operations teams o Communicate in a daily basis with Customer Service Agents, Cleaning and Maintenance teams regarding new bookings, properties changes, potential damages/malfunctions to address. o Interact with key company stakeholders and customers, to resolve inquiries/needs o Manage the Customer Service and Operations teams o Communicate in a daily basis with Customer Service Agents, Cleaning and Maintenance teams regarding new bookings, properties changes, potential damages/malfunctions to address. o Interact with key company stakeholders and customers, to resolve inquiries/needs
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Secretary of Education of Magdalena, Colombia
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Santa Marta
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Program Coordinator
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Nov 2014 - Aug 2017
o Formulation and management of strategic projects for the access and permanence of education in the department of Magdalena o Support in the process of educational enrollments and other requirements of official colleges o Management of layoffs, pensions and other social benefits of teachers in the Region of Magdalena o Formulation and management of strategic projects for the access and permanence of education in the department of Magdalena o Support in the process of educational enrollments and other requirements of official colleges o Management of layoffs, pensions and other social benefits of teachers in the Region of Magdalena
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Willis Insurance and Risk Management
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United Kingdom
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Insurance
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1 - 100 Employee
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Customer Business Assistant
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Feb 2011 - Nov 2014
o Execution of billing policies o Provide support to the commercial area o Coordinate the renewal process of policies and new business with insurance companies o Execution of billing policies o Provide support to the commercial area o Coordinate the renewal process of policies and new business with insurance companies
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Education
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Université Jean Moulin (Lyon III)
Master in General management at IAE Lyon School of Management,, Business Administration and Management, General -
Universidad del Norte
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General