Mariam Sarr
Customer Service Specialist at GOLO Mobile Inc. (TSXV: GOLO)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Montreal, Canada Area, CA
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Credentials
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Customer Service: Handling Abusive Customers
LinkedInMar, 2021- Nov, 2024
Experience
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Customer Service Specialist
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Sep 2019 - Present
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Customer Support Specialist
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Jun 2018 - Sep 2019
- Dealing with requests made on the phone or by emails by creating incident tickets- Dispatching tickets among the technicians and the agents- Coach and support the agents and the technicians- Take part in improving the procedure
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Customer Service Representative
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May 2017 - May 2018
- Inbound and outbound calls- Offering premium customer service with a problem solving approach- Offering support to a new employees during the training and organizing coaching huddles
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Education
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Université de Montréal
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