Mariam Sarr

Customer Service Specialist at GOLO Mobile Inc. (TSXV: GOLO)
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Canada Area, CA

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Bio

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Credentials

  • Customer Service: Handling Abusive Customers
    LinkedIn
    Mar, 2021
    - Nov, 2024

Experience

    • Customer Service Specialist
      • Sep 2019 - Present

    • Customer Support Specialist
      • Jun 2018 - Sep 2019

      - Dealing with requests made on the phone or by emails by creating incident tickets- Dispatching tickets among the technicians and the agents- Coach and support the agents and the technicians- Take part in improving the procedure

    • Customer Service Representative
      • May 2017 - May 2018

      - Inbound and outbound calls- Offering premium customer service with a problem solving approach- Offering support to a new employees during the training and organizing coaching huddles

Education

  • Université de Montréal
    -

Community

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