Experience

TEBA United Group

• Egypt
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Executive Assistant & Office Manager for Chairman

  • Apr 2020 - Present

  • Reporting to CEO. • Translating to the CEO while talking to foreign clients. • Revising all documents before CEO’s signature. • Arranging CEO calendar and schedule. • Taking minutes and putting them in an action plan. • Attending all company’s events and meetings. • Daily update about worldwide news. • Taking all steps in CEO's charity work. • Replying to all Emails that comes to CEO. • Taking foreign clients in tours to visit places in Egypt. • Coordinating travel needs (hotels,flights,tours,visa) • Doing all the PA role and duties. • Handling the registration process to new projects. • Handling all topics and steps related to logistics. •Revising company’s new contracts. •Building long term relationship with key clients. •Addressing client’s complain and track resolving. •Setting plans to address client’s business needs. •Tracking reposts from project managers. •Working with Procurement and Purchasing dep. •Taking care of company’s shipments and logistics. •Arranging tours for foreigner clients.



Capital Contracting EG

• Egypt
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Executive Office Manager / Client Relationship Manager

  • Jan 2019 - Mar 2020

  • Reporting to CEO.• Attending meetings with CEO, taking minutes and arranging schedules.• Replying to all e mails addressed to CEO.• Handling the registration process to new projects. • Handling all topics and steps related to logistics and shipping. • Handling the process of JV contracts and registrations.• Revising contracts with the company’s lawyer. • Presenting our company’s services to new companies.• Doing the registration process for dealing with any new company. • Presenting the company in public events.• Preparing and updating Manager’s Task Sheet.• Handling the second interview of new employees with the CEO.• Collaborating with internal teams to make sure we deliver client’s needs.• Tracking reposts from project managers.• Working with Procurement and Purchasing departments.• Taking care of company’s shipments and logistics.• Arranging tours for foreigner clients.• Revising company’s new contracts.• Participating in issuing employee’s performance evaluation forms.• Building long term relationship with key clients.• Addressing client’s complain and tracking the complain till we resolve it.• Setting plans to address client’s business needs.• Adhere that the company and clients adhere contract terms.• Preparing all job fair, exhibitions and event needs (hardware and software needs).• Handling client’s satisfaction surveys.• Monitoring the social media team.



Devart Lab

• Account Manager

  • Dec 2018 - Jan 2019



VirtualProjects

• Egypt
• Construction
• 1 - 100 Employee

• Office Manager & CEO Assistant

  • Oct 2015 - Dec 2018

  • Reporting to CEO • Arranging for CEO’s Meetings and schedule appointments . • Solving employee’s work related complains . • Make sure that all teams are implementing the right plan to reach company’s vision and mission . • Using a range of office software, including email, spreadsheets and databases;• Managing filing systems;• Developing and implementing new administrative systems, such as record management;• Recording office expenditure and managing the budget;• Organizing the office layout and maintaining supplies of stationery and equipment.• Maintaining the condition of the office and arranging for necessary repairs.• Carrying out staff appraisals, managing performance and disciplining staff.• Delegating work to staff and managing their workload and output.• Promoting staff development and training.



Global Housing

• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Branch Manager

  • Jan 2012 - Sep 2015

  • Responsible for interviewing applicants.• Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.• Hire employees and process hiring-related paperwork.• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.• Responsible for monthly payroll for employees.• Working on training need analysis plans, training and coaching.• Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions.• Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.• Reporting to CEO • Arranging for CEO’s Meetings and schedule appointments . • Solving employee’s work related complains . • Responsible for updating annual leaves for employees.