Mariam Omar
at BABYLON HEALTHCARE SERVICES LIMITED- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Nyamata, Eastern Province, Rwanda, RW
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Experience
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BABYLON HEALTHCARE SERVICES LIMITED
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Jul 2019 - Present
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Aug 2016 - Feb 2020
Manage large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets Show less
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self employed
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Education
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2011 - 2014
University of Rwanda
Bachelor's degree, Economics
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