Mariam Igboin

Customer Experience Officer at Kuda
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Anti-Money Laundering and Counter Terrorist Financing (AML/CTF) (Global)
    Skillcast Group plc
    May, 2023
    - Nov, 2024
  • Equality and Diversity in the Workplace
    Skillcast Group plc
    May, 2023
    - Nov, 2024
  • Mental Health at Work
    Skillcast Group plc
    May, 2023
    - Nov, 2024
  • Communicating Effectively with Customers
    Skillsoft
    Dec, 2022
    - Nov, 2024
  • Customer Service: Adapting to Your Customers' Cues
    Skillsoft
    Dec, 2022
    - Nov, 2024
  • Customer Service: Engaging with Customers
    Skillsoft
    Dec, 2022
    - Nov, 2024
  • How to Manage Difficult Conversations
    Skillsoft
    Dec, 2022
    - Nov, 2024
  • Interacting with Customers
    Skillsoft
    Dec, 2022
    - Nov, 2024

Experience

  • Kuda
    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Customer Experience Officer
      • Sep 2022 - Present

  • BlueRidge Micro Finance Bank
    • Nigeria
    • Financial Services
    • 100 - 200 Employee
    • Loan Officer / Customer Service Representative
      • Nov 2020 - Aug 2022

  • GPK Marine Management Services Group
    • United Arab Emirates
    • Business Consulting and Services
    • 1 - 100 Employee
    • Controlroom Operator
      • Aug 2018 - Jun 2020

      * Ensure all systems within the Controlroom are effectively and efficiently up and running. * Acknowledge, respond and act accordingly on emails from clients, vendors and staff. * Report and document all incidents. * Compile, produce and maintain accurate and up to date reports. * Compile bills of quantities and materials. * Analyze and give detailed report from the CCTV monitor. * Liaise with clients and vendors at all levels. * Provide support to clients and staff members. * Acknowledge, respond and act accordingly on emails from clients, vendors and staff. * Respond to all radio calls and record same in the occurrence book. Show less

Education

  • University of Benin
    Bachelor's degree, Banking and Finance
    2012 - 2016

Community

You need to have a working account to view this content. Click here to join now