Experience

Starco International Co.

• Kuwait
• Retail Apparel and Fashion
• 1 - 100 Employee

• Secretary&Hr Assistant

  • Oct 2018 - Present

  •Answering, transfer calls and taking messages •Arranging appointments •Typing and preparing reports •Filing & managing database •Organizing meetings, producing agendas & taking meetings minutes •Sending & Receiving e-mails •Acting as a receptionist and/or meeting and greeting clients •Handling tasks in coordination with the HR Department •Using various computer packages “Word, Excel, and PowerPoint” •Photocopying and printing papers Sending evaluations periods, clearance forms, welcome letters, joying anniversary dates, and birthday’s cards by email to all of the stores in Starco International Company Dealing orders for the stationary of the company like pencils, pen, staples, tape, A4 paper, rubber band, marker…..etc •booking rooms in hotels for the company visitors preparing schengen visa trip by online application for the managers, preparing all documents and taking the appointment for them Show less



Zain Kuwait

• Kuwait
• Telecommunications
• 500 - 600 Employee

• Customer Service

  • Aug 2012 - Oct 2018

  .working in Zain Mobile Telecommunications company as a customer service .Good in communication with the customer and selling Zain products .Solving customers problem with responsibility .Achieving weekly and monthly goals asper the management request in the monthly sales targets .Collection debts follow up .working in Zain Mobile Telecommunications company as a customer service .Good in communication with the customer and selling Zain products .Solving customers problem with responsibility .Achieving weekly and monthly goals asper the management request in the monthly sales targets .Collection debts follow up



PetroNet Smart Network

• Kuwait
• Financial Services
• 1 - 100 Employee

• Contact center senior agent

  • Sep 2009 - Aug 2012

  •Working in PetroNet Contact Center Department as a senior Good in communication making inbound and outbound call for telemarketing and selling petroNet products •Solving customers problem with responsibility •Achieving weekly and monthly goals as per the management request in the monthly sales targets •sick Leave and the daily Permissions for employees •Follow up the work of all staff and distribution of tasks for them •making the daily reports for checking the agents workflow •Collection debts follow up •Secretarial:Record incoming and outgoing, receiving my manager calls,printing Official books Show less