Experience

Dubai Police HQ

• United Arab Emirates
• Law Enforcement
• 700 & Above Employee

• Police Officer

  • Sep 2014 - Present



Abu Dhabi Commercial Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Worked as Relationship Officer

  • Dec 2007 - Aug 2014

  • Process good & strong communication skills, quick learner, lateral thinker and valuable team player, problem-solving, service oriented, can work under pressure. • Self-motivated and willing to work in long hours as and when required. • Abilities to achieve results in time. • Willingness to learn from others and from daily experiences. • New client acquisition targets of Excellency are met with the help of correct and complete documentation of account opening forms an opportunity closed within the TAT. • Buy/Sell/Deals/Transfer of Securities done with the right checks in place to ensure zero errors. • All the payments are executed/FDs are booked/queries are responded within the defined TAT. Follow-ups were done with clients for deposit rollover information with the help of TD reports on a day to day basis. • Ensuring smoother approvals on credit proposals for issuing overdrafts/change in sanctioned limits with credit initiation and administration teams • Client contractibility targets are always maintained above 80% month on month. Memo line updates of call plans and developments are recorded. • Resolving client issues pro-actively, logging their issues in the system and ensuring the resolution/follow up on complaints within the defined TAT. • Ensuring all internal policies are adhered to. • KYC/CAAML procedures are adhered to with attendance/certification in all the compliance related training. • Help the RM to upsell the products by seeking appointments to help the Excellency AUM book growth. • Ensure an updated personal development plan in place with reference to all the training/workshops which are skill related and job-related. • Ensuring seamless service and good rapport with inter and intra department peers for better synergies. Show less