Maria Alejandra Rangel Arredondo

Senior Manager Customer Relationship Management at Puntomac
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Contact Information
us****@****om
(386) 825-5501
Location
Santo Domingo, Distrito Nacional, Dominican Republic, DO
Languages
  • Inglés Professional working proficiency
  • Español Native or bilingual proficiency

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Credentials

  • Testing QA Manual
    Coderhouse
    Jan, 2022
    - Nov, 2024

Experience

  • PuntoMac
    • Dominican Republic
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Senior Manager Customer Relationship Management
      • Feb 2019 - Present

      Senior Manager Customer Relationship- Customer relationship management.- Assistance to the marketing department, from copywriting to final product in social media.- Marketing research assistance.- Human resources management, focused on customer service.- Head of sales through e-commerce. From customer requisition to product delivery management.- Quality supervision of the website and social media.- Head of the courier and merchandise shipping department. Senior Manager Customer Relationship- Customer relationship management.- Assistance to the marketing department, from copywriting to final product in social media.- Marketing research assistance.- Human resources management, focused on customer service.- Head of sales through e-commerce. From customer requisition to product delivery management.- Quality supervision of the website and social media.- Head of the courier and merchandise shipping department.

  • Grupo HZG, SRL
    • Operations Manager
      • Mar 2017 - Jan 2019

      Operations Manager at Delight Restaurant.- Customer Support.- Staff supervisor.- Sales manager.- Head of the purchasing/logistics department. Operations Manager at Delight Restaurant.- Customer Support.- Staff supervisor.- Sales manager.- Head of the purchasing/logistics department.

  • Gran Hotel CCP Suites
    • IT Manager Assistant
      • Jun 2014 - Dec 2016

      IT and telecommunications department of the CCP Suites Hotel area.- Maintenance, repair, and installation of computer equipment.- Network installation and maintenance.- Reception, handling, and problems resolution related to clients.- User Support. IT and telecommunications department of the CCP Suites Hotel area.- Maintenance, repair, and installation of computer equipment.- Network installation and maintenance.- Reception, handling, and problems resolution related to clients.- User Support.

Education

  • Instituto Universitario de Tecnología Industrial 'Rodolfo Loero Arismendi'
    Computer Science Associate Degree, IT. Information Technology / Information Systems Technology
    2012 - 2015

Community

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