Experience

COACT Associates
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Business Development Specialist

  • Apr 2023 - Present


Profashion Hair

• United States
• Retail
• 1 - 100 Employee

• Brand Account Manager/ Office Manager/ Customer Service

  • Oct 2021 - Apr 2023

  Brand Account Manager/Recruiter -Manage the current brands within Profashion as well as recruit new brands to become a part of it, daily. -B2B meetings for recruitment and on-boarding processes. -Monitor brand accounting and schedule payments. -Create all recruitment email and phone templates, as well as additional information (presentations & pdfs) sent to potential brands. - Work daily in Gmail, Shopify, StoreAutomator, ShippingEasy, HubSpot, Master POS and Google Drive. Office Manager -Record employees time and prepare hours for payroll. -Manage office supplies inventory and place orders as necessary. -Receive and sort incoming mail, deliveries and manage outgoing mail/packages. -Confirm incoming orders from website, create shipping labels, and pack orders to be shipped out to customers. -Manage Amazon Seller Central account. -Help salons and styling schools place wholesale product orders. - Provide ad hoc support around the office. Customer service for Profashion & NOA Customers -Manage all customer service duties for both Profashion and it's sister company, Noa. -Communicating with customers via various channels: email, phone, Tidio, and Amazon. -Keep records of all customer interactions, transactions, comments, and complaints. -Finalize all customer warranties, exchanges, and refunds. Show less



Tonti Organization

• United States
• Real Estate

• Administrative Assistant

  • Feb 2021 - Oct 2021

  Ensured tasks got completed in a timely manner to the highest standard within the office. Communicated with vendors and tenants on a daily basis. Met with vendors when necessary and completed site visits to ensure properties were up to standard. - Assisted with Accounts Payable and Accounts Receivable. - Provided ad hoc support around the office as needed. - Worked daily in Apartments.com, Appfolio, Great Plains, as well as Outlook, Word, and Excel. - Drafted correspondences and other documents such as contracts. Show less



A+ Complete Car Care

• Service Writer Intern

  • Jun 2020 - Aug 2020

  Created a friendly environment by welcoming customers into the shop and helped them through the process of requesting repair orders. While simultaneously completing managerial and marketing tasks. - Scheduled appointments, monitored service progress, and delegated repair orders to mechanics. - Created job vacancy advertisements for social media and the local newspaper. - Sold add-ons to customers' repair orders. Created a friendly environment by welcoming customers into the shop and helped them through the process of requesting repair orders. While simultaneously completing managerial and marketing tasks. - Scheduled appointments, monitored service progress, and delegated repair orders to mechanics. - Created job vacancy advertisements for social media and the local newspaper. - Sold add-ons to customers' repair orders.



Kohl's

• United States
• Events Services
• 1 - 100 Employee

• Retail Associate

  • Sep 2019 - Mar 2020

  Welcomed customers and offered assistance whenever requested. Balanced other tasks and routines while keeping in mind that customers are the top priority. Worked with the latest technology. Welcomed customers and offered assistance whenever requested. Balanced other tasks and routines while keeping in mind that customers are the top priority. Worked with the latest technology.


Indiana Wesleyan University
• United States
• Higher Education
• 700 & Above Employee
• Office Assistant

  • Sep 2018 - Sep 2019