Mariah Reeves-Kelley
Pre-Planning Advisor/ Family Care Specialist at Palm Mortuary- Claim this Profile
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English -
Topline Score
Bio
Experience
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Palm Mortuary
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Consumer Services
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1 - 100 Employee
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Pre-Planning Advisor/ Family Care Specialist
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Oct 2018 - Present
Help families to Pre-arrange their funeral and cemetery services ahead of time, so when that time comes, that burden does not fall on their loved ones. Follow up with families after experiencing a loss, as a continuation of our services. Give families material on grieving, ideas on how to cope, and what to expect moving forward. Help families to Pre-arrange their funeral and cemetery services ahead of time, so when that time comes, that burden does not fall on their loved ones. Follow up with families after experiencing a loss, as a continuation of our services. Give families material on grieving, ideas on how to cope, and what to expect moving forward.
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Parks and Recreation
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United States
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Government Administration
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Volleyball Coach
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Jan 2017 - Present
Teach children 9-11 the basics of Volleyball. In charge of a Volleyball Bootcamp class that focuses on strength and conditioning, agility, and skill. Teach children 9-11 the basics of Volleyball. In charge of a Volleyball Bootcamp class that focuses on strength and conditioning, agility, and skill.
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Administrative Liaison/ Project Manager in Charge of Fundraising
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Oct 2016 - Present
In charge of all players paperwork. Process paperwork to ensure eligibility to play. Chaperone traveling tournaments in the event that a player gets injured. Responsible for Medical Release Forms In charge of branding and marketing citywide. In charge of all players paperwork. Process paperwork to ensure eligibility to play. Chaperone traveling tournaments in the event that a player gets injured. Responsible for Medical Release Forms In charge of branding and marketing citywide.
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C3/CustomerContactChannels, Inc.
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Customer Service Representative
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Jul 2018 - Oct 2018
Assisting Humana members with Verification if Benefits, Authorizations, and Billing. Assisting Humana members with Verification if Benefits, Authorizations, and Billing.
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Customer Service Representative
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May 2018 - Jun 2018
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Las Vegas Logistics
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United States
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Packaging and Containers Manufacturing
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Accounting Coordinator
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Jan 2018 - May 2018
Locally based cartage company that transports freight for customers from residential to conventions to bordering cities such as St. George, Phoenix, and Laughlin. Duties include assisting customers with scheduling pick ups and deliveries for freight shipments. Billing customers accordingly, based on the simplicity or complexity of the shipment and making sure all additional services are accounted for. Following special instructions per customer as all billing is completed differently. Documenting freight locations in coordination with the warehouse to make sure all freight is accounted for and has a specific location. Responding to emails and answering phone calls to assist company in uninterrupted business.
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MGM Resorts International
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United States
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Hospitality
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700 & Above Employee
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Sales and Service Representative
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Aug 2015 - Oct 2016
Answer telephones and give information to callers, take messages, or transfer calls to appropriate departments. Book dining and show reservations for all Las Vegas MGM Resort International properties, as well as create, modify, and cancel room reservation for Monte Carlo, Hotel 32, and New York New York. Answer telephones and give information to callers, take messages, or transfer calls to appropriate departments. Book dining and show reservations for all Las Vegas MGM Resort International properties, as well as create, modify, and cancel room reservation for Monte Carlo, Hotel 32, and New York New York.
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Hilton Grand Vacations
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United States
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Hospitality
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700 & Above Employee
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Vacation Advisor
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May 2015 - Aug 2015
Call past stay guests of Hilton and Hilton Family properties and book vacation plans under current promotional rates. Call past stay guests of Hilton and Hilton Family properties and book vacation plans under current promotional rates.
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Front Desk Agent
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Jul 2014 - Jan 2015
Greet, register, and assign rooms to guests of the hotel. . Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Issue room keys and delegate instructions to bellhops. Keep records of room availability and guests' accounts, using computers. Post charges, for rooms, food, liquor, or telephone calls, to ledgers by using computers. Record guest comments or complaints, referring customers to managers as necessary. Review accounts and charges with guests during the check out process. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
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Nanny
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Jun 2011 - Jul 2014
Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills. Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates. Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children's health. Help develop or monitor family schedule. Supervise and assist with homework. Assign appropriate chores and praise targeted behaviors to encourage development of self-control, self-confidence, and responsibility. Transport children to schools, social outings, and medical appointments. Perform housekeeping and cleaning duties related to children's care. Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior. Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children.
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VCA Hualapai Animal Hospital
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United States
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Food & Beverages
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Client Service Representative
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May 2013 - Jun 2014
Greet persons entering establishment, determine nature and purpose of visit, and escort them to specific destinations. Receive payment and record receipts for services. Transmit information or documents to customers, using computer and mail. Hear and resolve complaints from customers or the public. Schedule appointments and maintain and update appointment calendars. File and maintain records. Maintain lobby/reception area. Greet persons entering establishment, determine nature and purpose of visit, and escort them to specific destinations. Receive payment and record receipts for services. Transmit information or documents to customers, using computer and mail. Hear and resolve complaints from customers or the public. Schedule appointments and maintain and update appointment calendars. File and maintain records. Maintain lobby/reception area.
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Sun City Animal Hospital
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United States
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Veterinary Services
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1 - 100 Employee
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Kennel Worker
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Aug 2011 - Feb 2013
Feed and water animals according to schedules and feeding instructions. Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species. Do facility laundry and clean, organize, maintain, and disinfect animal quarters. Collect and record animal information such as weight, size, physical condition, treatments received, medications given, and food intake. Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears. Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas. Exercise animals to maintain their physical and mental health.
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Hostess
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Jan 2010 - Mar 2010
Greet guests and seat them at tables or in waiting areas. Provide guests with menus. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seats. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Take and prepare to-go orders. Inspect dining and serving areas to ensure cleanliness and proper setup. Inform patrons of establishment specialties and features. Receive and record patrons' dining reservations. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
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Education
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Howard University
Communications/ African American Studies -
Cimarron Memorial High School