Office Manager and Executive Assistant

• Aug 2022 - Present

Freelance Artist

• Mar 2020 - Present

Maintained portfolios of artistic work to demonstrate styles, interests and abilities, well versed in Acrylic painting, charcoal, oil, free hand drawing, and varnish finishes. Marketed artwork through brochures, mailings, or Web sites. Monitored events, trends and other circumstances, research specific subject areas, attended art exhibitions and read art publications to develop ideas and keep current on art world activities. Created and prepared sketches and from memory, living models, manufactured products and reference materials. Submitted artwork to shows and galleries for display or sale. Taught artistic techniques to children and adults. Show less

Book Author

• May 2019 - Present

Solo wrote, published and copyrighted a Memoir, and Self Help Journal that sold numerous copies, receiving positive feedback and substantial marketing. Chose subject matter and suitable form to express personal feelings and experiences and ideas, and to narrate stories and events. Wrote narrative, dramatic, lyric and other types of poetry for publication. Followed established procedures to obtain copyright requirements for completed work. Revised wrote material to meet personal standards and to satisfy needs of clients, publishers, directors and producers. Crafted unique and engaging manuscripts and submitted with query letters to potential publishers. Show less

Jr Collateral Analyst

• Jan 2021 - Aug 2022

-Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms and tax receipts.-Accounted to determine whether payments were made on time and that other loan terms were being followed.-Checked value of customer collateral to be held as loan security.-Managed loan agreements, closing documents, legal documents, letters, forms, and checks using computers.-Calculated, reviewed and corrected errors on interest, payment and closing costs using computers and calculators.-Recorded loan documents through the appropriate county, both electronically and manually. -Served as Notary Public for the office. -Offered backup support, relieving staff for lunches and breaks or stepping in during vacation and sick days.-Performed wide range of clerical and technical duties to facilitate business operations.-Ordered property insurance or mortgage insurance policies to protect against loss on mortgaged property.-Developed departmental objectives, budgets, policies, procedures and strategies. Show less

Loan Servicing Assistant

• Apr 2019 - Jan 2021

-Performed periodic inspections of materials and files to ensure correct placement, legibility and proper condition.-Found, retrieved and make copies of information from files in response to requests and deliver information to authorized users.-Performed general office activities, such as typing, answering telephones, operating office machines, processing mail and securing confidential materials.-Scanned and read incoming materials to determine how and where should be classified and filed.-Sorted or classified materials according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.-Modified and improved filing systems and implemented new filing systems.-Eliminated outdated and unnecessary materials, transferring them to inactive storage, according to file maintenance guidelines and legal requirements. Show less

Client Services Specialist

• Oct 2015 - Apr 2019

Covington & Burling Client Services Specialist October 2015- Present • Responsible for providing the highest level of customer service to lawyers, clients, staff, and visitors who require conference center services • Manage all internal and external phone calls and perform all clerical duties, as it pertains to client requests • Manage the scheduling of large conferences using EMS (Event Management Software) System • Book reservations, send confirmations, provide meeting set-up support, coordinating catering services, and regularly monitor conference room availability • Oversee the maintenance of all conference rooms to ensure all materials and supplies are fully stocked and equipment is functioning properly • Build and maintain professional relationships with senior leadership, lawyers, departmental staff and external clients to determine objectives • Respond to high-level requests and meet requirements for depositions, closings, trainings, specialty events and all other company affairs • Draft and manage department schedules • Provide training and guidance to streamline standard operating procedures Show less

Assistant Department Manager

• May 2013 - Sep 2015

Nordstrom March 2013-Sept 2015 Sales Associate (February 2015- September 2015) • Responsible for assisting and greeting customers • Provided guidance on new trends and styles • Reached out to past customers to inform them of all upcoming sales and company events • Handled all phone calls and responded to any and all customer inquiries and issues • Served as a Certified Mastectomy Fitter Assistant Department Manager (May 2014–February 2015) • Responsible for coaching 2 teams and a total of 17 salespeople • Sold side-by-side with my team and trained on customer service and tracked sales goals • Conducted department meetings to discuss areas for improvement, upcoming events, establish goals and store updates • Held quarterly business reviews with employees to evaluate individual progress • Helped unload shipments and merchandise for two floors • Assisted with the interviews for new employees • Semiannually, reviewed inventory and prepared a schematic for these million-dollar floors for several events throughout the year • Checked the files of all fellow mastectomy fitters and made any corrections necessary to ensure everything was properly delivered to the corporate offices • Became familiar with Microsoft Word and Excel when creating the teams schedules Sales Associate (March 2013 – May 2014) • Responsible for assisting and greeting customers • Provided guidance on new trends and styles • Reached out to past customers to inform them of all upcoming sales and company events • Handled all phone calls and responded to any and all customer inquiries and issues • Served as a Certified Mastectomy Fitter Show less