• Dec 2021 - Present

• Sep 2020 - Dec 2021

• Jan 2020 - Sep 2020

Provides support to Regional Director, Field Supervisor, Salesman, and Branch Manager, as well as all departments in the branchMaintains accounting, AP, and AR for the branchSchedules meetings, work to be performed at various sites and maintained good relationships with customers, dealers, and oil jobbersBooks and manages travel accommodations for everyone in the officeManages and handles all expense reportsMaintain up to date calendars within outlookHandles office manager duties, including budgets, P&L, vehicles, filing systems, and managing employeesMaintains detailed communication records and expense logs using Excel and Word programsHandles and maintains all HR records including hiring decisions, and onboarding all employeesCreates and implements thorough and detailed processes that help the branch and/or employee be successful long termHandles entire Branch payrollHandles and processes all ordering for salesSchedules, maintain, and handle all job related issues including job folders Audit, analyze and correct job cost reports for current projectsHandle billing and invoicing for service and construction department Show less

• Jan 2018 - Jan 2020

Provides support to Regional Director, Field Supervisor, Salesman, and Branch Manager, as well as all departments in the branchMaintains accounting, AP, and AR for the branchSchedules meetings, work to be performed at various sites and maintained good relationships with customers, dealers, and oil jobbersBooks and manages travel accommodations for everyone in the officeManages and handles all expense reportsMaintain up to date calendars within outlookHandles office manager duties, including budgets, P&L, vehicles, filing systems, and managing employeesMaintains detailed communication records and expense logs using Excel and Word programsHandles and maintains all HR records including hiring decisions, and onboarding all employeesCreates and implements thorough and detailed processes that help the branch and/or employee be successful long termHandles entire Branch payrollHandles and processes all ordering for salesSchedules, maintain, and handle all job related issues including job folders Audit, analyze and correct job cost reports for current projectsHandle billing and invoicing for service and construction department Show less

• Mar 2016 - Jan 2018

Provide support to service department, construction department, and sales department.Manage executives expenses.Handle all of HR.Manage office and all payroll.Schedule and facilitate meetings within branch and between outside parties.Manage and handle branch ledger.Handle all order processing on quotes and orders.Mange travel.Keep updated and organized job folders and service folders for all jobs and work orders.

Administrative Assistant

• Dec 2014 - Feb 2016

Provided support to many high level portfolio managers and analysts Maintained accounting ledgers for all travel-related line items Scheduled meetings and maintained good relationships with brokers Booked domestic and international travel for portfolio managers and analysts Managed and handled all expense reports within Concur Maintained up to date calendars within outlook Handled office manager duties Maintained detailed communication records and expense logs using Excel and Word programs Show less

Patient Service Representative

• Feb 2014 - Nov 2015

Provided excellent customer service to clients Provided detailed filing of client records Built and maintained relationships with patients and doctors through face-to-face interactions Maintained effective communication with patients, insurances, and doctors verbally and written Planned and met strategic goals through problem solving Handled insurances and filing the claims Handled cold calling to gain potential patients Provided excellent customer service to clients Provided detailed filing of client records Built and maintained relationships with patients and doctors through face-to-face interactions Maintained effective communication with patients, insurances, and doctors verbally and written Planned and met strategic goals through problem solving Handled insurances and filing the claims Handled cold calling to gain potential patients

• Jan 2013 - May 2015

Organized, planned, and promoted events, meetings, outreach projects and trips Managed and trained leaders, volunteers, and employees Maintained effective communication with other areas within the companyMaintained details records and notes in meetingsOrganized funding for various eventsHandled assimilation callsPlanned, led, and organized leadership training Scheduled and executed meetingBuilt relationships to retain clients and have an effective company

• May 2013 - Feb 2014

Managed guests within the companyProvided administrative dutiesMaintained communication with all employees Handled confidential problems through problem solving as they arrivedOrganized and managed events within the building and company

Nanny

• Mar 2012 - Nov 2013

Managed and performed household duties and provided childcare for two children Provided administrative assistance to the VP of Kaplan Learning Built and maintain effective relationships with other families, parents, and children Managed and performed household duties and provided childcare for two children Provided administrative assistance to the VP of Kaplan Learning Built and maintain effective relationships with other families, parents, and children

Server

• Aug 2011 - Mar 2012

Held Extensive knowledge of food and beverage Operational problem solving and process solving Focused on attaining outstanding customer service goals to ensure return business Managed and reported inventory levels Shift supervisor and trainer Held Extensive knowledge of food and beverage Operational problem solving and process solving Focused on attaining outstanding customer service goals to ensure return business Managed and reported inventory levels Shift supervisor and trainer

Server Trainer

• Aug 2008 - Jul 2010

Held Extensive knowledge of food and beverage Operational problem solving and process solving Focused on attaining outstanding customer service goals to ensure return business Managed and reported inventory levels Shift supervisor and trainer Provided new employees with training and management Held extensive reports Held Extensive knowledge of food and beverage Operational problem solving and process solving Focused on attaining outstanding customer service goals to ensure return business Managed and reported inventory levels Shift supervisor and trainer Provided new employees with training and management Held extensive reports

Customer Service Representative; Shift Leader

• Aug 2006 - Aug 2008

Extensive knowledge and experience in food and beverage Managed shift operations and supervised up to six employees Addressed customer service issues Developed customer relationships Managed and reported inventory Balanced cash register tills Extensive knowledge and experience in food and beverage Managed shift operations and supervised up to six employees Addressed customer service issues Developed customer relationships Managed and reported inventory Balanced cash register tills