• Sep 2022 - Present

• Feb 2021 - Oct 2022

Food and Beverage Management Intern

• May 2020 - Aug 2020

Provided customer service and responded to member concerns with friendly and knowledgeable service. Supported staff development through skill development and job satisfaction. Managed opening and closing procedures and recommended modifications to enhance the efficiency of daily activities. Provided customer service and responded to member concerns with friendly and knowledgeable service. Supported staff development through skill development and job satisfaction. Managed opening and closing procedures and recommended modifications to enhance the efficiency of daily activities.

Food and Beverage Intern

• May 2019 - Aug 2019

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to inefficient layouts • Identified individual employee’s unique work styles and adapted management methods • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to inefficient layouts • Identified individual employee’s unique work styles and adapted management methods

Barista

• Jan 2018 - May 2019

• Served individually made coffee drinks to over 100 customers daily. • Complied with standards for merchandising, stocking, and storing product. • Engendered customer loyalty by remembering personal preferences and allergy information. • Served individually made coffee drinks to over 100 customers daily. • Complied with standards for merchandising, stocking, and storing product. • Engendered customer loyalty by remembering personal preferences and allergy information.

Waitress

• May 2017 - Aug 2017

• Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients. • Maintained clean and presentable tables with stocked sugar, presentable games, and silverware. • Demonstrated genuine hospitality while greeting and establishing rapport with guests. • Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients. • Maintained clean and presentable tables with stocked sugar, presentable games, and silverware. • Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Brand Representative

• Aug 2015 - May 2016

• Organized store merchandise racks by size, style, and color to promote visually appealing environment. • Determined customer needs by asking relevant questions and listening actively to the responses. • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms. • Organized store merchandise racks by size, style, and color to promote visually appealing environment. • Determined customer needs by asking relevant questions and listening actively to the responses. • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.