Inside Sales Associate

• Aug 2021 - Present

● Created sales proposals and collateral for clients; Created requested quotes via Business Central ERP, calculated fees for projects/quotes, conducted fact-finding on goods/services for subsequent projects, and provided follow-up support for quote fulfillment ● Improved operational efficiency on fulfillments by over 45% via the organization and creation of sales resources for company-wide usage ● Organized and filed over 1000 monthly documents of purchase orders, delivery tickets, invoices, and statements, tracking each for payment ● Navigated complex internal sales/reconciliation systems in both English and Japanese and interprete d data for such daily ● Maintained an internal catalogue of over 100 different item numbers,SKUs, and items to ensure optimal customer support ● Coordinated approximately 10 ad hoc proiects in the operational and customer support spheres throughout tenure ● Managed daily schedules surrounding both North American (Country-wide ) and Japanese time zones, consistently delivering a 100% on-time" project delivery rate Show less