Experience

Coconut VA
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Virtual Assistant & Project Manager

  • Oct 2022 - Present


Jezweb

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Admin/Virtual assistant/customer service

  • Jan 2022 - Sep 2022

  Created blogs to drive traffic to client’s website Posted the blogs on the website through various social share platforms Created blogs to drive traffic to client’s website Posted the blogs on the website through various social share platforms



Rocket Station

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• General Virtual Assistant/ Admin Assistant [ August 2020 - September 2022 ]

  • Aug 2020 - Sep 2022

  ● Real estate cold caller and appointment setter ○ Followed a script-driven call flow and handle questions and objections ○ Gauged seller motivation ○ Input data into a Podio (CRM) form ● Real estate admin assistant ○ Sourced leads and perform skip tracing ○ Completed property research and Comparative Market Analysis (Comparables) ○ Created basic spreadsheets using Google Sheets ● Basic social media admin ○ Set up accounts for Facebook, Twitter, Instagram, and LinkedIn ○ Created and post content with and without Hootsuite ○ Performed basic graphic design using Canva ● Property management customer service ○ Managed basic maintenance work orders ○ Address general inquiries and coordinate transactions via phone and email ● Customer support ○ Email management ● Golf Reservations Agent ○ Served as primary contact for online booking forms, emails, and phone requests from Network Partners and their members to make changes or reservations at any one of the company’s network courses throughout the world. ○ Accurately processed clients’ golf reservations and reservation changes on the booking form reservations system. ○Consistently provided the above services with the highest degree of professional courtesy and respect to each and every client in a manner that reflects well upon the company’s quality standards. ○All communications with clients, at all times, were performed with the goal of being consistently courteous and responsive to their needs. ○Reservations services performed accurately and reliably. ○Assisted with the monthly reservation center reports including quarterly usage reports, clubs’ monthly invoices; field inquiries as required. Show less



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Tech Mahindra (Sprint)

  • Sep 2019 - Aug 2020

  ● General Care Representative ○ Handled and resolved billing and technical issues ○Assisted customers in upgrading their lines, plans, and devices ●Training Assistant ○ Assisted the trainer ○ Managed administrative tasks such as attendance reports, and prepared materials to be used in the training room, and observation reports ● General Care Representative ○ Handled and resolved billing and technical issues ○Assisted customers in upgrading their lines, plans, and devices ●Training Assistant ○ Assisted the trainer ○ Managed administrative tasks such as attendance reports, and prepared materials to be used in the training room, and observation reports


Alorica
• United States
• Outsourcing/Offshoring
• 700 & Above Employee
• Technical Support Representative (AT&T)

  • Feb 2019 - Sep 2019


Philtropics Realty

• Administrative Head, Executive Assistant, Accounting

  • Dec 2017 - Jan 2019

  ● Administrative Head ○ Set product knowledge seminars and meetings with developers ○ Made sure all the documents of the realty firm and the agents were safe and complete ○ Answered inquiries for clients and realty’s agents ○ Managed business emails ○ Answered phone calls and spoke with potential clients and investors ● Secretary ○ Set and book appointments for the broker such as personal and business-related appointments ○ Set meetings for the owner to meet with clients and developers ○ Made sure that the owner/broker is reminded of daily and weekly schedules ○ Answered phone calls on behalf of the owner and managed the owner’s personal email ● Accounting ○ Calculated the commission of the agents and the broker ○Managed payroll for employees ○Computed government contributions for the realty and the owner ● Events Director and Marketing ○Handled social media accounts and website ○Edited photos and videos for marketing and event purposes ○Handled and directed events Show less