Experience

KidKraft, Inc
• United States
• Manufacturing
• 100 - 200 Employee
• Project Manager

  • Mar 2020 - Present


Nolan Transportation Group (NTG)

• United States
• Truck Transportation
• 700 & Above Employee

• Senior operations

  • Apr 2018 - Oct 2019

  • Trained new hires on operations of the business and how to be proficient with our software, FreightHawk.• Oversaw and managed a book of business that averaged $860K between three senior brokers and was able to help two of the brokers meet the requirements for promotions. • Managed all aspects of operations to allow sales team to focus on increasing business development and improving customer service standards.• Recognized unique client needs and developed custom procedures to maximize individual customer satisfaction and production.• Collaborated with sales team to develop strategies that support their sales goals for each month.• Supported multiple sales team members, which required quickly adapting to individual styles while maintaining focus on client needs. Show less

• Dedicated operations

  • Sep 2017 - Mar 2018

  • Worked with two individual brokers who grew their sales revenue by 35% in four months.• Managed a book of business that averaged $524K+ in sales revenue.• Worked on a designated support team and provided the lone operational support to the sales team.• Efficiently coordinated all logistics behind each specification of individual shipments desired by the client.• Routinely asked to onboard new sales team members to educate on various customer approaches.

• General operations

  • Jun 2017 - Aug 2017

  • Managed multiple brokers’ accounts in a fast-paced work environment.• Utilized current technologies and software to create operational efficiencies, as well as streamline communications between all parties in each business transaction.• Adapted to challenges and developed strong multi-tasking skills in order to succeed.



Capitol Wealth Strategies

• United States
• Financial Services
• 1 - 100 Employee

• Financial Representative

  • Jun 2016 - Apr 2017

  I assist Texas public educators better understand their state funded pensions they will receive at retirement as well as suitable supplemental options at their disposal. Products used range from whole and term life insurance to fixed/ variable annuities. My main focus within our market with our clients is to put them in the right position to be aware of the critical decisions they have to make down the line. I've built a strong client base of teachers and administrators who are now ready to take on their retirements and have peace of mind knowing they'll be taken care of for their own well being and their families. Show less


Paso del Norte Health Foundation
• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee
• Marketing Intern

  • Jun 2015 - Aug 2015