María Fernanda Mutiz Anzola

Customer Operations Executive at wherEX
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Contact Information
us****@****om
(386) 825-5501
Location
Bogota, D.C., Capital District, Colombia, CO

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5.0

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Erika De La Pava Urrutia- Human Resources

Maria Fernanda es una persona orientada a resultados cuyo foco es el área comercial en el sector B2B. Así mismo cuenta con competencias en manejo de cuentas clave, mantenimiento de clientes y planeación y seguimiento.

Natalia Hurtado Ospina

Muy buena trabajadora, con habilidades en la toma de decisiones y adaptabilidad

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Experience

    • Business Intelligence Platforms
    • 100 - 200 Employee
    • Customer Operations Executive
      • Aug 2022 - Present

    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Commercial Analyst
      • Apr 2021 - Jun 2022

      Responsibilities. Carry out the residential valuation properties through appraisals in the areas of Ottawa, Kingston, Belleville, and its surroundings, with the objective of offering an exact market value of the property that allows the purchase or mortgage refinancing of the same. Present the most up-to-date market information and comply with all Canadian appraisal standards. Achievements: • I complied with the delivery of residential appraisals by 100% that I received monthly from the orders sent by the clients, increasing the company’s income. • I compiled in a database the appraised properties history throughout 2021 and the first quarter of 2022, which facilitated the analysis of the information to have a solid and justified base of commercial values for the properties according to their characteristics and the historical prices. Show less

    • Colombia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • B2B Commercial Executive
      • Feb 2020 - Mar 2021

      Responsibilities.• Prepare, present and control business proposals to potential customers.• Execute, coordinate, and supervise activities of active projects associated with clients.• Adapt the IoT solution for stationary assets to meet the requirements of the COVID-19 pandemic for internal and customer control.Achievements:• I contributed to business growth through the support I provided to clients during the provision of IoT services.• Together with the I+D team, I managed to adapt 100% of the solution for stationary assets to the COVID-19 version that complied with all the requirements demanded by the national government for employee monitoring. Show less

    • Administrative Assistant
      • Aug 2019 - Jan 2020

      Responsibilities.• Control the cash flow of the company, accounts receivable, accounts payable and petty cash. • Prepare invoices to clients, contracts, and liquidations of collaborators.• Control physical and digital information of the areas of human resources, financial, commercial and suppliers.Achievements:• I managed to reduce overdue portfolio of clients by 80%, carrying out a daily follow-up of pending payment invoices, improving the company’s cash flow. • I contributed to the fulfillment of carrying out and delivering the customer billing in the established times by 100%, increasing the company's income.• I collected all the physical and digital information from the human resources, financial, commercial and supplier areas 100% in a single information system, contributing to the company automation processes. Show less

Education

  • Pontificia Universidad Javeriana
    Ingeniería Industrial
    2014 - 2020
  • Liceo de los Andes
    Bachillerato

Community

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