Experience

Supportiv

• United States
• Mental Health Care
• 1 - 100 Employee

• Moderator

  • Aug 2019 - Present



Odetta, Inc.

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Data Analyst

  • Feb 2019 - Present



Freelance IT Services

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Software Developer

  • Aug 2018 - Present



Asurion

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Engineer

  • Apr 2018 - Jul 2018



Navitaire, an Amadeus company

• United States
• Software Development
• 500 - 600 Employee

• Software Developer Analyst

  • Dec 2016 - Apr 2018

• Associate Software Developer

  • Jul 2015 - Dec 2016



Asurion

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• MS Dynamics AX Support - Intern

  • Nov 2014 - Mar 2015

  Been exposed and trained as a Microsoft Dynamics AX L2 Intern at Asurion. Analyzed and identified the service requests’ instances, modules, applications and categories for the weekly and monthly generation of Key Performance Indicator report.Responsible for the monitoring of Batch Job Notifications and PRTG (Paessler Router Traffic Grapher) alerts. Consolidated QA, Staging, and Production Request For Change (RFC)s to be reviewed and escalates it to team members. Transferred service request tickets to team members using CA Service Desk. Also responsible for the documentation of reports.