Experience

RAM3D
• New Zealand
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Sales Administration and Marketing

  • Apr 2022 - Present


BestStart

• New Zealand
• Education Management
• 500 - 600 Employee

• Centre Support Administrator

  • Dec 2015 - Apr 2022

  • Providing remote assistance on company systems and processes to over 16 preschool centre administrators • Managing the internal company processes • Ensuring compliance to Ministry of Education and WINZ requirements for funding and subsidies • Checking that centres are prepared for weekly, monthly, and funding period reporting • Providing administrative support to families • Ensuring that families receive a high level of customer service via LiveChat, email, and phone calls • Planning company social functions and events Show less



Volleyball Bay of Plenty

• Administrator & Event Coordinator

  • Oct 2011 - Dec 2015

  • Ensured the smooth and efficient daily operations of the organisation • Managed the development and improvement of company systems and procedures • Planned for the future of the organisation and managed the budgets • Managed the accounts receivable and payable, including GST and PAYE • Organised and planned events and tournaments • Managed funding applications, successfully raising $35k in 2015 • Managed tournament financials and budgets • Provided backend administration and supported the front of house team • Managed tournaments on site and convened weekend events • Took responsibility for the draw, results, schedules, and teams at events • Coordinated the players, parents, coaches, clubs, schools, and spectators to ensure events ran smoothly Show less



Personnel Resources / Temp Resources

• Temporary work

  • May 2011 - Jul 2011

  • IT Helpdesk at Craigs Investments Partners: assisting staff in resolving IT issues, and assisted with intranet and shareholder software • Receptionist at Beca Tauranga: worked at reception and assisted with fleet management • Data Entry Assistant at New Zealand Customs Service: performed data entry work for kiwifruit biosecurity checks • IT Helpdesk at Craigs Investments Partners: assisting staff in resolving IT issues, and assisted with intranet and shareholder software • Receptionist at Beca Tauranga: worked at reception and assisted with fleet management • Data Entry Assistant at New Zealand Customs Service: performed data entry work for kiwifruit biosecurity checks



YMCA Tauranga

• New Zealand
• Individual and Family Services

• Office Manager & Solutions Strategist

  • Jul 2008 - Dec 2010

  • Managed the office and the YMCA facility• Managed the office IT to ensure smooth and efficient daily operations• Wrote and submitted funding applications totalling $320k• Provided support to all departments, ensuring that staff and resources were used optimally• Managed and developed the database• Created data reports and statistics• Implemented two new software systems (Aurora financial software, and a customised CMS)• Streamlined and improved office processes and systems• Planned internal events, including a successful office move for 40 people• Planned and organised external events including the Fulton Hogan Corporate Challenge, the Sport BOP Walking Challenge, and the YMCA Connecting Families Day• Reviewed and updated the OSH manual, and staff policies and procedures Show less

• Workplace Computing Tutor

  • Jan 2007 - Jul 2008

  • Taught and trained people to use Microsoft Office applications• Provided tutoring in literacy, numeracy, and employment skills

• Development Manager

  • Mar 2006 - Dec 2006

  • Increased the market share for two childcare programs• Started two new after-school care centres with the capacity to care for 60 children• Planned and ran successful holiday programs for up to 200 children

• Recreation Manager

  • Jul 2005 - Mar 2006

  • Set and managed the recreation budgets• Wrote and submitted funding applications• Recruited and trained staff• Successfully increased staff retention from an average staff turnover of 6 months to 18 months• Developed and implemented staff policies and procedures• Planned and organised successful events for adults and children• Managed the recreation marketing, which increased holiday program attendance by 20%