Experience

Duca di San Giusto Cashmere

• Retail
• 1 - 100 Employee

• Verkäuferin

  • Oct 2021 - Present



Giorgio Armani

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Verkäuferin

  • Mar 2021 - Sep 2021

  ✔ Sale✔ Maintenance and restocking of the store following the guidelines of the company✔ Visual Set up (team work) following the guidelines of the company✔ store opening procedure and start of working day✔ procedure for closing the store and closing the working day ✔ Sale✔ Maintenance and restocking of the store following the guidelines of the company✔ Visual Set up (team work) following the guidelines of the company✔ store opening procedure and start of working day✔ procedure for closing the store and closing the working day



UCW unique children wear

• Production Office Assistant

  • Aug 2016 - Feb 2018

  ✔Coordinating and controlling phases of manufactured processes✔Liaising among different clients/suppliers and departments, completing paperworks of the production manager and performing various task as assigned.✔Supervising production processes and adjusting schedules when needed.✔Provide information and assistance to suppliers and internal departments.✔Coordinating the communications with suppliers and internal departments. ✔Coordinating and controlling phases of manufactured processes✔Liaising among different clients/suppliers and departments, completing paperworks of the production manager and performing various task as assigned.✔Supervising production processes and adjusting schedules when needed.✔Provide information and assistance to suppliers and internal departments.✔Coordinating the communications with suppliers and internal departments.



Prime Srl -Pescara

• freelance secretary

  • Oct 2014 - Mar 2015

  ✔Coordination and management of the office.✔Clients receptions.✔Mail management and incoming/outgoing calls.✔Control of internal expenses and sectoral budgets.✔ Planning and organizing trips and weekly diary for managers.✔Management and organization of spaces and material for company meetings. ✔Coordination and management of the office.✔Clients receptions.✔Mail management and incoming/outgoing calls.✔Control of internal expenses and sectoral budgets.✔ Planning and organizing trips and weekly diary for managers.✔Management and organization of spaces and material for company meetings.



Junior G srl

• Senior Customer Service Officer

  • Oct 2012 - Oct 2014

  ✔Managing incoming calls and customer service inquiries✔Generating sales leads that develop into new customers✔Identifying and assessing customer's needs to achieve satisfaction✔handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolutionkeep records of customer interactions.✔Process customer accounts and file documents✔AS400✔children wear company ✔Managing incoming calls and customer service inquiries✔Generating sales leads that develop into new customers✔Identifying and assessing customer's needs to achieve satisfaction✔handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolutionkeep records of customer interactions.✔Process customer accounts and file documents✔AS400✔children wear company



Unica Srl

• Apprentice customer service

  • Sep 2008 - Mar 2012

  ✔Managing incoming calls and customer service inquiries✔Generating sales leads that develop into new customers✔Identifying and assessing customer's needs to achieve satisfaction✔handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolutionkeep records of customer interactions.✔Process customer accounts and file documents✔AS400✔Support purchasing department✔children wear company ✔Managing incoming calls and customer service inquiries✔Generating sales leads that develop into new customers✔Identifying and assessing customer's needs to achieve satisfaction✔handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolutionkeep records of customer interactions.✔Process customer accounts and file documents✔AS400✔Support purchasing department✔children wear company