Experience

Crown Linen Service, Inc.
• United States
• Textile Manufacturing
• 1 - 100 Employee
• Territory Sales Manager

  • Mar 2018 - Present


Pacific Dental Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Operations Manager

  • Dec 2013 - Present

  Day to day business operations support Coaching and training front and back office clinical staff Customer service driven management style to ensure the success of the office. Ensuring constant growth and profitablilty. Day to day business operations support Coaching and training front and back office clinical staff Customer service driven management style to ensure the success of the office. Ensuring constant growth and profitablilty.



Lifestyle Lift

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Center Manager

  • Mar 2011 - Oct 2013

  Managed Surgeons and clinical staff Oversee all surgical procedures Excelled in assuring center revenue targets were met and exceeded Adopted EPIC customer service program and managed that all staff treated each patient/customer in an EPIC way Managed all reports and schedules Created a highly motivated and close team atmosphere Managed supplies and reduced spending Managed Surgeons and clinical staff Oversee all surgical procedures Excelled in assuring center revenue targets were met and exceeded Adopted EPIC customer service program and managed that all staff treated each patient/customer in an EPIC way Managed all reports and schedules Created a highly motivated and close team atmosphere Managed supplies and reduced spending



Renew Cosmetic Spa

• United States

• Clinic Director

  • Jan 2010 - Jan 2011

  Increased revenue from an average of $5000 a month to $45000 and higher monthly Trained a highly skilled team Managed a client database of over 6000. Managed supplies and expense Increased revenue from an average of $5000 a month to $45000 and higher monthly Trained a highly skilled team Managed a client database of over 6000. Managed supplies and expense



Pure Medical Spa

• United States
• Health and Human Services
• 1 - 100 Employee

• General Manager

  • Jan 2009 - Jan 2010

  Returned to Saint Louis and resumed position with company. Working continuously to improve customer base and maintain excellent relationships with business partners. Continue to strive to maintain all company protocols and customer service standards. Returned to Saint Louis and resumed position with company. Working continuously to improve customer base and maintain excellent relationships with business partners. Continue to strive to maintain all company protocols and customer service standards.



Nu U Medical Spa

• District Manager

  • Jan 2007 - Jan 2009

  I was recruited to Arizona to help improve a struggling business. Successfully took a family of centers from an average of 50,000 monthly revenue to over 250,000 in a 3 month period. Responsible for building a successful team and creating client loyalty and trust. Monitored profit and loss statement for the continued growth of revenue. Implemented training programs in customer servicer and sales. Pure Medical Spa/ Sona Laser Cener I was recruited to Arizona to help improve a struggling business. Successfully took a family of centers from an average of 50,000 monthly revenue to over 250,000 in a 3 month period. Responsible for building a successful team and creating client loyalty and trust. Monitored profit and loss statement for the continued growth of revenue. Implemented training programs in customer servicer and sales. Pure Medical Spa/ Sona Laser Cener



Pure Med Spa

• United States
• Individual and Family Services

• General Manager

  • Jan 2002 - Jan 2007

  Pure medical spa acquired Sona Laser Center and I continued employment as manager. Continued to provide excellent customer service and loyalty. Worked diligently to make Pure med spa the most successful and respected medical spa in the city of Saint Louis. Always implemented continued education for staff for their growth and the loyalty of our clients. Organized weekly meetings with Staff to continue to coach and motivate. Managed a staff of 7 nurses and 3 aestheticians. Coached and motivated staff. Responsible for business revenue and growth. Worked with various vendors to improve business relationships and promote marketing events. Maintained accurate profit and loss statements and was responsible for the success of the center. Took pride and ownership together with the corporate staff and owners of the company.



Nordstrom/Sak’s Fifth Avenue Bio-Tech Pharmaceuticals

• Cosmetics Manager

  • Jan 1997 - Jan 2002

  Active customer service duties, engaging and completing sales, building a strong customer base and maintaining it by follow-up calls and letters. Planning, staffing and booking events. Maintain an active business plan to better serve the company. Other duties include inventory, orders and constant communication with buyers. Philosophy counter manager. Staffing, Sales, and customer service. Planned events on a monthly basis to drive sales and build our client base. Contacting current client base for continued support and new product knowledge. Drive sales to ensure our monthy and annual sales goals were met and surpassed.