Maria Valero

Global Head of People and Culture at GuestReady Group
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Professional working proficiency

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Bio

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Credentials

  • Peakon Certified Administrator
    Peakon
    Jul, 2020
    - Nov, 2024
  • Employeement Law
    CIPD
    Nov, 2019
    - Nov, 2024
  • Mental Health First Aider
    Mental Health First Aid (MHFA) England
    Jul, 2019
    - Nov, 2024

Experience

    • United Kingdom
    • Hospitality
    • 200 - 300 Employee
    • Global Head of People and Culture
      • Jan 2023 - Present

    • United Kingdom
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Managing Director
      • Sep 2018 - Present

    • France
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Global Head of Culture and Social Impact
      • Jul 2021 - Jan 2023

      - Design, lead and drive a coordinated culture strategy, by embedding the purpose and values throughout the global organisation to be aligned with the company mission and wider business strategy.- Manage a team whose role is delivering engagement activities, employee recognition, wellbeing, diversity, equity inclusion and in social impact.- Partner closely with the People Team leads and other stakeholders to drive the cultural shifts needed to achieve top priorities, aligning the culture to all company processes within People team such as DE&I, recruitment, performance management, reward, onboarding and learning and talent development.- Lead the Employer Branding strategy. Show less

    • Interim VP of People (maternity cover)
      • Jan 2022 - Jul 2022

      Led the people function which includes People Operations, Talent Development, People Business partners,Total Rewards and Culture and Social Impact teams in order to deliver the People strategy. I Worked closely with the leadership team to support the business hyper-growth.

    • Senior Global HR Business Partner
      • Feb 2019 - Jul 2021

      I planned and developed the global HR strategy across different areas:- Diversity, Equity, and Inclusion plan- Engagement initiatives to embed our values and our sustainable mission- Wellbeing: Mental health, Work/life benefits & Global engagement initiatives- Global employee onboarding experience

    • UK Human Resources Generalist & Office Manager
      • May 2016 - Feb 2019

      I managed the operations, procedures, HR and benefits of our UK offices in order to ensure organizational effectiveness, efficiency and safety.Human resources:- Administer HR-related documentation, payroll and benefits/perks - Induct all new starters and promote team inclusion. - Analyse and plan learning and development program for employeesOffice management and events organizer:- Manage office G&A budget, ensure accurate and timely reporting- Organise office operations and procedures and day to day facilities- Reinforce the company culture and motivation through regular events and team building exercises for the UK officeFinance / Accounting:- Full responsibility for paying employees and suppliers weekly.- Store all accounting documents in an organized way (bills, contracts, etc)- Supervise and manage the outsourced accounting supplier- Bank reconciliation. Responsible for payment clearing on a day to day basis- Report Cash flow and P&L to HQ Show less

    • Head of HR, Administration and Marketing
      • Oct 2011 - Dec 2015

      • Overseeing expenses, costs, inventory turnover and updating facilities to enhance savings and increase profit. Monitoring KPI.• Running payroll for 60 employees and all HR duties.• Guiding management on employee relations and performance management• Handling complaints and disciplinary procedures for the company• Coordinating marketing plan and PR strategies for the year and implementing the marketing initiatives within budget and time frame.• Managing all internal and external communications that would follow any event or project such as newsletters and press releases.• Controlling all PR activities carried out by the group's outsourced PR agency, leading the groups’ website and social media platform strategies to increase awareness.• Organising and executing events such as live music, networking events or private parties to maximise number of covers.• Graphic design layout such as marketing materials, invitations, menus, promotional booklet.• Managing office operations to ensure efficiency and productivity. • Daily administrative tasks including responsible for invoices, processing/purchase.• Conducting Health and Safety program to ensure the group meets the legal requirements. Show less

    • Office Administrator and Human Resources Generalist
      • Oct 2011 - Aug 2012

      • Payroll and early employee relations support• Guiding management on employee relations and performance management• Offering recruitment assistance • Day-to-day administrative tasks.• Generated cost analysis, Food & Beverage control, inventory control and profit margins.• Provided general administrative duties and organised details of events and meetings.• Organised risk assessments and Health and Safety procedures.• Supplier liaison negotiated better prices to improve company´s profitability. Show less

  • ACOGEM
    • Madrid
    • Social Worker
      • Jun 2008 - Apr 2010

      • Designed, implemented and evaluated social projects focus on immigrant groups and families at risk of social exclusion. • Designed and implemented activities to support members in becoming self-sufficient. • Assessed client needs and developed plans accordingly. • Interviewed and counselled individuals, families, and groups. • Designed, implemented and evaluated social projects focus on immigrant groups and families at risk of social exclusion. • Designed and implemented activities to support members in becoming self-sufficient. • Assessed client needs and developed plans accordingly. • Interviewed and counselled individuals, families, and groups.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Social Worker
      • Sep 2007 - May 2008

      • Developed a project of Education Development aimed at children from Secondary Education, teaching them through group dynamics, about the Rights of Children in countries in armed conflict. • Developed a project of Education Development aimed at children from Secondary Education, teaching them through group dynamics, about the Rights of Children in countries in armed conflict.

  • Trama
    • Madrid
    • Social worker
      • Sep 2006 - Jun 2007

Education

  • Universidad Complutense de Madrid
    Bachelor's Degree, Social Work
    2003 - 2007
  • City University London
    Associate's Degree, Major events management
    2013 - 2013
  • City University London
    Marketing Advance course
    2014 - 2014

Community

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