Experience

Fraser

• United States
• Non-profit Organizations
• 700 & Above Employee

• Client Access Coordinator

  • May 2021 - Present

  •First point of access for clients and families seeking guidance for mental health diagnoses. •Schedule services for current and future clients in person or over the phone. •Field inbound calls for clients seeking services by explaining services Fraser provides, process new client electronic intakes, assist clinical staff make adjustments on their current schedule. •Maintain clinic appearance by restocking supplies for clinical site staff and clients. •First point of access for clients and families seeking guidance for mental health diagnoses. •Schedule services for current and future clients in person or over the phone. •Field inbound calls for clients seeking services by explaining services Fraser provides, process new client electronic intakes, assist clinical staff make adjustments on their current schedule. •Maintain clinic appearance by restocking supplies for clinical site staff and clients.



College of Saint Benedict

• United States
• Higher Education
• 100 - 200 Employee

• Mary Commons Info Desk Student Manager & Desk Specialist

  • Oct 2017 - May 2021

  • Act as the main switchboard for campus by answering general incoming calls on main campus phone.• Serve as the main overnight security switchboard which entails answering any emergency calls, problems on campus, and escorts for security personnel.• Interview, hire, and train new staff, ensuring open communication at all times.• Plan and lead staff meetings and create staff schedules for fifteen employees.• Act as eyes and ears of campus by assisting students, staff, faculty, and guests with questions about the campus.



Anoka County Parks and Recreation

• Seasonal Gatehouse Attendant

  • Apr 2019 - Aug 2020

  • Utilize excellent customer service skills when greeting and answering questions from park guests.• Accurately take and receive payments from park guests in exchange for park permits.• Manage time effectively when cleaning and organizing gatehouse environment.• Answer and receive radio calls from park rangers and supervisors. • Utilize excellent customer service skills when greeting and answering questions from park guests.• Accurately take and receive payments from park guests in exchange for park permits.• Manage time effectively when cleaning and organizing gatehouse environment.• Answer and receive radio calls from park rangers and supervisors.



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• To Go Specialist/Hostess

  • Jun 2018 - Jul 2020

  • Provide welcoming atmosphere and greet, seat, and serve guests that arrive at the restaurant.• Answer questions, take reservations, and place orders for the restaurant guests in person and via phone calls.• Verify and package orders for restaurant guests.• Ensure customer satisfaction while processing transactions. • Provide welcoming atmosphere and greet, seat, and serve guests that arrive at the restaurant.• Answer questions, take reservations, and place orders for the restaurant guests in person and via phone calls.• Verify and package orders for restaurant guests.• Ensure customer satisfaction while processing transactions.