Experience

LSS of Northern California

• United States
• Individual and Family Services
• 1 - 100 Employee

• HUD Case Manager

  • Oct 2020 - Present

  As a HUD Case Manager, I provide case management services to individuals who have left homelessness and now reside in permanent and/or temporary housing under the “housing first” model. I also support the development of client-focused treatment plans and work with clients to establish case plans that address critical needs such as mental health and AOD treatment, education, employment, budgeting, parenting skills and more. I provide crisis intervention, referrals, and collaboratively consult with any service providers working with clients. Overall, as a HUD Case Manager I serve as a role model to guide clients and facilitate appropriate behavior regarding daily living skills, self-care, personal interaction, social relationships and constructive time management.



Pacific Housing Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Resdient Services Specialist

  • Sep 2019 - Oct 2020

  In this position, I individually oversaw resident programs and services, also including youth programs, at an apartment community (site). I implemented a Program Plan to serve adult residents in areas such as self-care, financial health, employment and college exploration, exercise and more. As Resident Services Specialist I also offered service coordination sessions for residents who required resource referrals.A major project I completed in this position is that I developed and launched a Strategic Marketing Plan alongside the Program Development Director with the objective of increasing participation in adult resident programs and services. Overall, I strived to ensure programs and services are complaint with program objectives and adapted accordingly to accommodate COVID- 19 related policies and procedures .Other responsibilities include: communicating with other community organizations with the purpose of fostering partnerships to better serve residents; compiled and submitted sign- in sheets, surveys, calendars, and other documents in addition to updating certification data spreadsheets.



SAY San Diego (Social Advocates for Youth)

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Youth Leader

  • Mar 2017 - Jul 2019

  I supervised a group of twenty or more students in an after-school program while providing homework support and implementing enrichment activities and behavior management strategies. Also, I found it important to build trusting relationships with parents as well as be an advocate for students.Lastly, I assisted my supervisor as well as coworkers to ensure all program goals were met or exceeded. I supervised a group of twenty or more students in an after-school program while providing homework support and implementing enrichment activities and behavior management strategies. Also, I found it important to build trusting relationships with parents as well as be an advocate for students.Lastly, I assisted my supervisor as well as coworkers to ensure all program goals were met or exceeded.