Experience

GYL Financial Synergies

• United States
• Financial Services
• 1 - 100 Employee

• Client Associate

  • Apr 2023 - Present



INDATA

• United States
• Software Development
• 1 - 100 Employee

• Client Support Specialist

  • Apr 2016 - Mar 2023

  Provide professional support to application users, which includes training, navigation, troubleshooting, maintenance and assessment to determine solutions and alternatives. Investigate, track and manage client issues by ticketing system. Work with development to solve problems and optimize software. Daily customer service operations. Provide professional support to application users, which includes training, navigation, troubleshooting, maintenance and assessment to determine solutions and alternatives. Investigate, track and manage client issues by ticketing system. Work with development to solve problems and optimize software. Daily customer service operations.



Louie's Italian Restaurant & Bar

• Greenwich, CT

• Accounting Assistant/Host/Server

  • 2011 - 2016

  Assisted with accounting support, such as purchase orders, invoices, and generating pay stubs. Filled in for GM in time of absence. Provided excellent personalized customer service to high end clientele. Assisted with accounting support, such as purchase orders, invoices, and generating pay stubs. Filled in for GM in time of absence. Provided excellent personalized customer service to high end clientele.



Nick's Pizza and Bacco Bar

• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • 2008 - 2012

  Resolve problems with customers to ensure satisfaction. Train new staff. Supervise staff of 10 employees in absence of manager. Resolve problems with customers to ensure satisfaction. Train new staff. Supervise staff of 10 employees in absence of manager.



United Way of Coastal Fairfield County

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Coordinator

  • 2009 - 2010

  Coordinated mentoring program for 50 High school students in Bridgeport. Planned and managed program events for up to 150 people. Updated databases using Excel and submitted expense reports. Recognized for dedicating over 100 hours to mentoring program. Coordinated mentoring program for 50 High school students in Bridgeport. Planned and managed program events for up to 150 people. Updated databases using Excel and submitted expense reports. Recognized for dedicating over 100 hours to mentoring program.



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• Intern

  • 2008 - 2008

  Created directory of local resources, using Microsoft Excel Updated databases Assisted the public by telephone Prepared documents, using MS Word Created directory of local resources, using Microsoft Excel Updated databases Assisted the public by telephone Prepared documents, using MS Word



Private Home

• Southport, CT

• Nanny/Family Assistant

  • 2004 - 2008

  Full-time management of high energy household for busy corporate executives. Ran family errands, including dry cleaner drop-off and pick-up, and pharmacy pick-ups, using organizational and time management skills to manage demands of the family. Coordinated activities, arranged play dates, and organized social gatherings for children to build stronger relationships. Managed morning and nighttime routine for 4 children, improving family/work life balance. Accompanied family on travels to assist with childcare needs. Show less