Duty Manager

• Aug 2023 - Present

Front Office Supervisor

• May 2022 - Aug 2023

Front Office Supervisor

• Jan 2018 - May 2022

April 2019 to May 2022Front Office Supervisor*Acted as Front Office Department Head of Lio Estate Resorts (Huni Lio (Pre-opening), Casa Kalaw, El Nido Cove Resort, Balai Adlao and Hotel Covo)*Policies and Procedures during COVID PandemicJan 2018 to April 2019Operations Supervisor *Overall in charge of El Nido Cove Resort’s operations

Reservations Supervisor

• Jan 2017 - Dec 2017

Dec 2015 to Jan 2018Sales, Reservations and Marketing of Lio Estate Resorts (Casa Kalaw, El Nido Cove Resort, Balai Adlao and Hotel Covo)*Develop reservation system and various templates *Handles all concerns related to sales, reservations and marketing

Sales and Marketing Assistant

• Mar 2013 - Dec 2016

Mar 2015 to Dec 2015Sales Associate*Handles Travel Agent and Corporate Accounts (key market: Korea, Australia and Provincial Accounts)*Handles Travel Agent and Corporate Accounts in Metro Manila*Creates proposal, contracts and address all concerns of various accountsFeb 2014 to Mar 2015Sales, Reservations and Marketing of El Nido Cove Resort*Develop reservation system and various templates (manual)*Created all collaterals*Handles all concerns related to sales, reservations and marketingSep 2013 to Feb 2014In house Sales Person for Travel Trade Team*Responsible for Travel Agents’ Contracted Rates*Answers any concern of international and local Travel AgentsMar 2013 to Sep 2013PR and Marketing Assistant / Sales and Reservations Associate *Revised collaterals (brochures, fact sheets, corporate sales kits)*Monitor media exposure (broadsheets, magazines, online)*Organized trade shows (Travel Trade Expo, Philippine Travel Mart) Show less