Maria Sword

Programme Coordinator at Faculty of Medical Leadership and Management
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency

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5.0

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Sandra Holmes

Maria was a fantastic member of the Professional Services team, and the wider staff team. She completed her tasks efficiently, always looking for ways to add value and benefit the customer journey. One example is that she recognised common errors made by customers and so updated web based information so they would not make those same errors. Her ability to build relationships was very valuable, Maria sees everyone and recognises their value. I'd work with Maria again in a heartbeat.

Nives Feely

Maria is a pleasure to work with and I would have to say that I have found her to be very professional in her approach and execution of her work. Maria’s enthusiasm to develop new skills and add value along with her attention to detail and willingness to go the extra mile ensures she is a great asset to any organisation.

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Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Programme Coordinator
      • Jun 2022 - Present

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Professional Services Administrator
      • Oct 2019 - Mar 2022

      - Administered the RCR’s job description review and advisory appointment committee programmes for trusts and health boards across England, Wales and Northern Ireland- Delivered the consultant mentoring scheme, including workshop event planning and delivery, ongoing support to mentors and mentees, development of administrative processes and documents- Fielded a broad range of queries from RCR members and Fellows, members of the public, internal staff and colleagues at sister organisations, liaising with clinicians and staffFeb/Mar 2022:- Negotiated short-term, part-time contract to continue supporting the Professional Services Team on key project work whilst looking for next role Show less

    • Interim Policy Coordinator
      • Jul 2020 - Oct 2020

      Seconded to Policy and Academic Research Team during early stages of pandemic to support on various workstreams:- Led on paediatric interventional radiology project work, closely collaborating with clinicians- Administered consultation function for the College: liaising with wide variety of stakeholders, drafting responses, accurate and efficient data management- Development and initial launch of health inequalities project

    • Canada
    • Internet Publishing
    • 1 - 100 Employee
    • Format Expert
      • Oct 2018 - Oct 2019

      - Provided high quality technical support, design assistance and customer service to digital portfolio clients at highly regarded start-up - Managed concurrent urgent support requests, ongoing training of team members, and project work - Provided high quality technical support, design assistance and customer service to digital portfolio clients at highly regarded start-up - Managed concurrent urgent support requests, ongoing training of team members, and project work

    • Relocation/online studies
      • Nov 2016 - Sep 2018

      My international experience, which broadens and strengthens my skill set, most recently took place in Assam, India, where I was assisting my partner in preparing for his PhD research there. While learning Assamese and assisting with logistical arrangements, I also completed the first half of UBC's esteemed and competitive project management program, successfully concluding the second half of the Certificate in Project Management during 2018. My international experience, which broadens and strengthens my skill set, most recently took place in Assam, India, where I was assisting my partner in preparing for his PhD research there. While learning Assamese and assisting with logistical arrangements, I also completed the first half of UBC's esteemed and competitive project management program, successfully concluding the second half of the Certificate in Project Management during 2018.

    • United Kingdom
    • Staffing and Recruiting
    • 100 - 200 Employee
    • HR Co-ordinator & Senior Management Support
      • Jun 2016 - Oct 2016

      HR Co-ordinator:- Staff Forum (quarterly staff meeting for sharing best practice and flagging problems): > Responsible for facilitation: booking, collating agenda, taking minutes and/or chairing > The SF had become stagnant and my co-chair and I were asked to revive it. We reviewed its history, examined its weaknesses, and proposed a fresh and appealing version to adopt. We received enthusiastic response from SF representatives and the Board, and were able to implement multiple suggestions and requests sourced from the SF.- Performed review and overhaul of all HR documents; updated and reorganized documents for a more efficient and straightforward system- First point of contact for all HR queries- Responsible for production, distribution and management of all HR paperwork and processes > Attendance management: holiday requests, sickness forms, return to work forms > Induction of new starters: welcome emails, offer letters, paperwork, induction meetings > Collated each month's payroll-related changes and ensured all supporting documents were sent to Financial Controller by the deadline- Reviewed and implemented company policiesSenior Management Support:- PA support to the Board of Directors including expense reports, booking travel and accommodation, and frequent ad hoc requests- Facilitated quarterly Operational Management meetings: booking and scheduling, compiling agenda, taking minutes, distribution of meeting report- Facilitated the Board's Strategy Meeting at an off-site location- Purchase and distribution of reward vouchers for staff and contractors Show less

    • Reception Administrator
      • Nov 2015 - Jun 2016

      - Performed all reception and administrative duties for all business departments at a fast-paced recruitment agency > Proofread and edited documents for business use > Booked travel, accommodation and couriers > Interacted daily with numerous and diverse stakeholders in an engaging and professional manner- Selected from all staff by Managing Director to plan and run the Manchester Professionals Cricket League (6 month project requiring daily work) in addition to regular tasks: > Planned, booked and facilitated league which played 8 games per week > Problem-solved tense situations with captains (senior staff at participating firms) Show less

  • Evolve Complete Chiropractic Care
    • Toronto, Ontario, Canada
    • Clinic Manager / Office Manager
      • Aug 2013 - Jul 2015

      - Ensured smooth day-to-day operations of busy multidisciplinary health clinic - Performed review and overhaul of all office systems to maximize efficiency and reduce error - Led weekly business strategy meetings with owners and executed meeting's tasks - Proposed, initiated and ran the business's inaugural social media campaigns - Enthusiastically accepted additional roles such as payroll and hiring - Managed team of six receptionists and ten practitioners, whilst also carrying out daytime front-desk duties Show less

  • Dr. Deborah Fisher
    • Toronto, Canada Area
    • Medical Office Administrator
      • 2009 - 2012

      - Operated busy family practice as solo administrative staff member - Responsible for smooth running of all elements of a fast-paced medical office: patient care and education, independent project work, reception, office logistics - Coordinated implementation of new electronic medical records program involving overhaul of office procedures while continuing to run office at full capacity - Operated busy family practice as solo administrative staff member - Responsible for smooth running of all elements of a fast-paced medical office: patient care and education, independent project work, reception, office logistics - Coordinated implementation of new electronic medical records program involving overhaul of office procedures while continuing to run office at full capacity

    • Head of Office Operations
      • 2009 - 2009

      - Responsible for all administrative operations of small office - Created and implemented efficient administrative systems as first-ever Office Operations staff member - Approached and improved relations with clients and suppliers who had become frustrated with previous, less organized interactions before systems were implemented - Responsible for all administrative operations of small office - Created and implemented efficient administrative systems as first-ever Office Operations staff member - Approached and improved relations with clients and suppliers who had become frustrated with previous, less organized interactions before systems were implemented

    • Canada
    • Government Administration
    • 1 - 100 Employee
    • Administrative Assistant
      • 2008 - 2008

      - Provided administrative support to industry consultants in arts grant selection process - Liaised with stakeholders in diverse areas of the arts - Coordinated detailed ongoing monitoring of successful projects - Provided administrative support to industry consultants in arts grant selection process - Liaised with stakeholders in diverse areas of the arts - Coordinated detailed ongoing monitoring of successful projects

  • Barrymore Furniture
    • Toronto, Canada Area
    • Assistant to VP, Operations
      • 2005 - 2007

      - Carried out multiple ongoing independent projects in fast-paced office - Provided customer care to a wide variety of client types (interior designers, individuals, suppliers, etc.) - Carried out multiple ongoing independent projects in fast-paced office - Provided customer care to a wide variety of client types (interior designers, individuals, suppliers, etc.)

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Assistant - Prenatal Diagnosis Unit
      • 2004 - 2004

      - Initial duties: data entry of confidential patient information and chart management - Extended contract: conducted biweekly clinic intake, assisted genetic counsellors - Initial duties: data entry of confidential patient information and chart management - Extended contract: conducted biweekly clinic intake, assisted genetic counsellors

Education

  • University of Toronto - Victoria University
    Bachelor of Arts (B.A.), Linguistic Anthropology, Gender Studies, Linguistics
    2006 - 2009
  • The University of British Columbia
    Certificate in Project Management
    2017 - 2018
  • George Brown College
    Starting A Small Business
    2011 - 2011

Community

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