Experience

Hotel Derby Sevilla

• Spain
• Hotels and Motels
• 1 - 100 Employee

• Front Desk Receptionist

  • Mar 2022 - Present

  Check in and check out of the guests. Managing bookings (online, via phone or walk ins). Travel counseling. Promoting and selling touristic activities. Billing. Invoicing. Night shift (with its specific tasks). Working as a liaison between all the important departments of the hotel (maintenance, housekeeping, food & beverage). Check in and check out of the guests. Managing bookings (online, via phone or walk ins). Travel counseling. Promoting and selling touristic activities. Billing. Invoicing. Night shift (with its specific tasks). Working as a liaison between all the important departments of the hotel (maintenance, housekeeping, food & beverage).



Oasis Backpackers' Hostels Spain & Portugal

• Spain
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Apr 2016 - Feb 2022

  Check-in and Check-out of the guests. Managing bookings. Customer support. Promoting and selling touristic packages. Supporting the business activities. Billing and closing the shift. Nightshift reception. Supporting and supervising the cleaning team. Creating customised offers for groups. Check-in of groups (100-200 people). Check-in and Check-out of the guests. Managing bookings. Customer support. Promoting and selling touristic packages. Supporting the business activities. Billing and closing the shift. Nightshift reception. Supporting and supervising the cleaning team. Creating customised offers for groups. Check-in of groups (100-200 people).



Hotel Casa 1800 Sevilla **** Sevilla

• Spain
• Hospitality
• 1 - 100 Employee

• Receptionist & Revenue

  • May 2021 - Jul 2021

  Check-in and check-out of the gustes. Custumer service. Promoting touristic activities. Helping the cleaning team. Helping serving and cleaning the breakfast. Make variuos documents specific for the Revenue department (Pick up, analyzing the competition). Inventories. Check-in and check-out of the gustes. Custumer service. Promoting touristic activities. Helping the cleaning team. Helping serving and cleaning the breakfast. Make variuos documents specific for the Revenue department (Pick up, analyzing the competition). Inventories.



World Synergy Travel

• Romania
• Hospitality
• 1 - 100 Employee

• Tourism Events Organizer

  • Sep 2015 - Jan 2016

  Customer support for English speaking clients. Proposing, creating, promoting and selling travel packages. Maintaining the relationship with the guides of the agency and providing them all necessary information for on-coming groups. Invoicing. Managing hotel bookings for corporate clients. Customer support for English speaking clients. Proposing, creating, promoting and selling travel packages. Maintaining the relationship with the guides of the agency and providing them all necessary information for on-coming groups. Invoicing. Managing hotel bookings for corporate clients.

• Travel Agent

  • Mar 2014 - Feb 2015

  Establishing and maintaining the relationship with the partner hotels (4* and 5*) and with the providers of the agency. Researching for other hotels and providers that could fit the agency's profile. Creating vouchers for the agency's clients. Establishing and maintaining the relationship with the partner hotels (4* and 5*) and with the providers of the agency. Researching for other hotels and providers that could fit the agency's profile. Creating vouchers for the agency's clients.