Experience

ACI Learning

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Learning Hub Compliance Manager

  • Jan 2022 - Present

• Compliance Program Maintenance Manager/SCO at ACI Learning

  • Aug 2021 - Jan 2022

• Senior Compliance Specialist/SCO

  • Mar 2020 - Aug 2021


LeaderQuest HQ
• United States
• Higher Education
• 1 - 100 Employee
• Quality Assurance Coordinator

  • Dec 2019 - Mar 2020


LeaderQuest - Jacksonville

• Front Line Associate/ School Certifying Official

  • Nov 2007 - Dec 2019

  • During tenure at Consultech/LeaderQuest, Customer focused and Passionate about students. Work as a team to help drive student success. • Manage campus operations, facilities, administrative admission procedures, and best practices. • Ensured organization was within compliance with both State and Federal regulations. • Represented with integrity the organization at all State Department of Education Meetings, primary point of contact to ensure programs get approved and organization stays within State DOE rules and regulations. • Responsible for certifying all students within the Veterans Affairs system. Primary point of contact responsible for responding to all inquiries from the VA. • Responsible for consistently getting the organization past an intensive audit process by both the State and the VA on an annual basis. • Responsible for maintaining compliancy with Career Source. • Provide high level administrative support to campus and corporate. • Create, prepare and develop presentations when needed. • Prepare and/or assist with travel arrangements. • Calendar management including the coordination of executive meetings and events. • Provide exceptional customer service and a good environment to our students and potential students. • Efficiently assist with employee scheduling, Answer multiple phone lines in a professional and courteous manner. • Create and maintain accurate databases, contact records, and customer information. Student registration into database. • Proctor/Administer Pearson VUE exams. • Process payables in compliance with company policy. • Reconcile company credit card statements and ensure accurate and timely entry. • Prepare monthly account accruals. • Maintain and report on campus budget. • Order and maintain all office supplies and inventory. • Coordinate training classes/events, organize special company events. • Conducts all general office duties procedures including Filing, Data entry, Typing, Faxing, Photocopying. Show less



Shred-it Miami

• Sales and Office Coordinator

  • Jul 2000 - Apr 2007

  • Managed a staff of 40 employees Sales, Administrative, Drivers. • Direct contact with sales to drive towards sales goals to help the business stay competitive with innovative ideas. • Provided in-depth technical interviews to ensure candidates were a viable fit. • Managed Candidates and provided HR administrative functions to include answering HR questions and terminations. • Processed and analyzed departmental payroll and benefits. • Tracked Financial /budgetary approvals • Produced professional weekly reports, A/P & A/R. • Processed sales orders, Billing, Inventory control, organized special company events. • Provide customer service to new and existing customers. • Conducted general office duties and procedures. Show less