Experience

Slice

• United States
• Software Development
• 500 - 600 Employee

• Product Manager

  • Aug 2023 - Present



Sociate.io

• United States
• Higher Education
• 1 - 100 Employee

• MBA Intern - Growth Product Marketing

  • May 2023 - Present



Colorwave

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Fellow

  • Feb 2023 - Apr 2023

  Making the innovation economy more equitable and inclusive by providing leaders of color access to VC-backed start-ups. Collaborated and learned from Colorwave partners, in an effort to disrupt the network-based hiring practices that have dominated the startup world to provide professionals of color access to leadership opportunities at venture-backed startups



Michigan Ross Business+Tech

• United States
• Education Administration Programs
• 1 - 100 Employee

• MBA Tech Scholar

  • Aug 2021 - Mar 2023

  Ann Arbor, Michigan, United States • Web Specialist - Owned Business+Tech's website updates • Content Developer - Wrote articles and content for the Business+Tech Newsletter of current UofM tech events and tech trends • Co-Leader of the +Tech Literacy Download - Planned and facilitated 18 speaker series events centered on several tech disciplines to share industry knowledge, insights and trends, garnering 450 students across the University https://businesstech.bus.umich.edu/



Google

• United States
• Software Development
• 700 & Above Employee

• MBA Intern - gTech Users & Products

  • May 2022 - Aug 2022

  Mountain View, California, United States • Led product strategy and launch of self-service tool that assessed, scored and auto-generated recommendations to evaluate and improve Customer Support UX that impact trust and integrity, helping 4 product teams adopt 24 trust insights in UX • Established a standard framework for identifying and explaining drivers of trust, producing 30 business requirements by distilling quantitative and qualitative insights to measure user trust in Customer Support UX, applying findings to 4 product… Show more • Led product strategy and launch of self-service tool that assessed, scored and auto-generated recommendations to evaluate and improve Customer Support UX that impact trust and integrity, helping 4 product teams adopt 24 trust insights in UX • Established a standard framework for identifying and explaining drivers of trust, producing 30 business requirements by distilling quantitative and qualitative insights to measure user trust in Customer Support UX, applying findings to 4 product roadmaps • Led cross-functional with UX, Privacy and business stakeholders to develop, measure, evangelize and drive adoption of trust insights, metrics and go-to-market materials of product UX that impact and inspire trust, aligning with company OKR Show less



Pave Finance

• United States
• Financial Services
• 1 - 100 Employee

• MBA Consultant - Product Manager

  • Mar 2022 - Apr 2022

  Ann Arbor, Michigan, United States • Produced go-to-market strategy covering various social media platforms, creating KPIs for growth across channels and projected to grow user engagement and adoption by 25% • Defined features to improve product experience by leading user feedback sessions, refining target customer segments, and designing new product roadmaps projected to limit churn and increase growth



FitLab

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• MBA Consultant - Product Growth

  • Jan 2022 - Mar 2022

  Ann Arbor, Michigan, United States • Led consumer market research and fitness trends, developing a report and industry landscape evaluations of fitness and lifestyle brands, identifying fitness trends, evaluating new performance brands and modalities investment opportunities, recommending three acquisitions to its product portfolio worth $15M



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Consultant - Technology Product Manager

  • Aug 2019 - Jul 2021

  Arlington, VA 2020 - 2021 Product Implementation Lead • Led 3 engineers to launch 3 software Robotic Process Automations for IRS customer, incorporating data governance policies and ML classifications, to automate auditing processes to increase privacy, operational efficiency and mitigate risk by 70% • Built intelligent voice and chat bot automations using Kore.ai to reduce help desk customer calls and ticket volume, facilitating a pilot for a Digital Employee to expand Deloitte’s Government… Show more 2020 - 2021 Product Implementation Lead • Led 3 engineers to launch 3 software Robotic Process Automations for IRS customer, incorporating data governance policies and ML classifications, to automate auditing processes to increase privacy, operational efficiency and mitigate risk by 70% • Built intelligent voice and chat bot automations using Kore.ai to reduce help desk customer calls and ticket volume, facilitating a pilot for a Digital Employee to expand Deloitte’s Government Intelligent Automation service into a $100M business • Developed strategic roadmap for an intelligent automation effort leading to the customer's adoption of digitizing paper correspondence and scanning processes, replacing 3 legacy systems with AI capabilities and in-house systems, winning $10M contract 2019 - 2020 Technology Product Manager • Designed 550+ API XML-based product requirements and roadmap for DoD procurement application, enabling organization to interface across DoD systems, enhancing data governance, send/receive traceability, and security of procure-to-pay transactions by 100% • Led concept to launch API integration with the DoD Logistics agency to automate real-time procurement data, guiding product vision and cross-functional teams through the end-to-end product lifecycle, eliminating manual entries and improving data accuracy by 90%

• Hispanic Network (HNET) Communications and Member Engagement Lead

  • Jul 2019 - Jul 2021

  Washington, District of Columbia, United States Served 300+ members in the Greater Washington Area Hispanic/Latino area, spearheading numerous internal and external engagements to build community and promote inclusion for advancement of underrepresented minorities.

• Analyst - Agile Product Manager

  • Feb 2018 - Aug 2019

  Arlington, VA 2018 - 2019 Agile Product Manager • Owned end-to-end software development lifecycle of 1 technical and 6 functional features for DoD web procurement application, collaborating cross-functionally with engineers, QA, and executive stakeholders, enabling 5,000+ global users to manage supply and procure-to-pay more effectively, enhancing product UX, functionality, and DoD compliance by 50% • Onboarded and scaled a 5-person Quality Assurance and Automation workstream, leading scaling automated… Show more 2018 - 2019 Agile Product Manager • Owned end-to-end software development lifecycle of 1 technical and 6 functional features for DoD web procurement application, collaborating cross-functionally with engineers, QA, and executive stakeholders, enabling 5,000+ global users to manage supply and procure-to-pay more effectively, enhancing product UX, functionality, and DoD compliance by 50% • Onboarded and scaled a 5-person Quality Assurance and Automation workstream, leading scaling automated testing, reporting and escalation activities, increasing efficacy and operations of software testing for DoD procurement application by 20% 2017- 2018 Cost Estimator and Budget Prioritization Analyst • Produced a budget prioritization model that forecasted a FY18 - FY20 budget and requirements recommendation, partnering with the US Census Bureau CIO and Division chiefs, improving transparency of divisional costs and decreasing FY20 Budget by $500M

• Advisory Consultant

  • Jan 2017 - Feb 2018

  Arlington, VA • Re-engineered processes and developed 14 SOPs for finance division, optimizing operational efficiency and training at scale by 50%



Ski Club Bariloche

• Assistant Ski Instructor

  • Jul 2016 - Aug 2016

  Bariloche, Argentina



Evans & Chambers Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Program Support Analyst Intern

  • Jun 2015 - Nov 2015

  Washington, District of Columbia, United States • Worked across multiple Intelligence programs to complete data requests, develop knowledge management tasks, and developed threat impact assessments that enhanced security and system integration of solutions • Assisted the COO to deliver responses to Defense and Intelligence program office requests, delivered process improvement documentation, developed impact threat assessment reports, and conducted program monthly status reports • Developed onboarding materials that assisted with… Show more • Worked across multiple Intelligence programs to complete data requests, develop knowledge management tasks, and developed threat impact assessments that enhanced security and system integration of solutions • Assisted the COO to deliver responses to Defense and Intelligence program office requests, delivered process improvement documentation, developed impact threat assessment reports, and conducted program monthly status reports • Developed onboarding materials that assisted with program specific onboarding activities to ensure the smooth transition of staff from one program to another Show less



Akira Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Junior Analyst

  • Oct 2014 - Jul 2015

  Washington D.C. Metro Area • Supported Lead Project manager in customizing technical solutions and business process improvements that enhanced enterprise efficiency for a health insurance company.