Experience

JSC Rossiyskiy Kredit Bank

• Russian Federation
• Banking
• 1 - 100 Employee

• Senior specialist of Customer Service Division

  • Apr 2014 - Present

  -Main responsibilities: - Attracting new clients for Private banking services; - Negotiating, preparing and delivering presentations for existing and potential clients - Coordination of individual conditions - Support of transactions with regional clients - Building long-term relations with clients - Management of client’s finance - Cross-sales to the existing clients - Holding meetings in the client’s territory including regional business trips - Regular preparing reports of existing clients - Participation in development of new products for Private Banking division - Conducting document flow Achievements: - Successful support more than 50 clients of Private Banking Division, development of own client base - Updating of the interface «Private Banking» site - Participation in development of the marketing plan of Bank - Preparing and coordination Agreements for non-state non-commercial organization Show less



ZAO «Raiffeisenbank»

• Moscow

• Specialist of Customer Service Division (large corporate business)

  • Oct 2008 - Jul 2013

  Main responsibilities: - Negotiating, preparing and delivering presentations for existing and potential clients - Coordination of individual conditions - Processing of inquiries of the client - Conducting document flow - Building long-term relations with clients - Interaction with state bodies (tax inspections, Ministry of Internal Affairs, The Central Bank of RF) - Support of checks of internal/external audit and The Central Bank of RF - Opening, closing and changing client’s accounts - Understanding clients demands in financial products and services, providing with appropriate solutions - Trainings of regional colleagues Achievements: - Successful support more than 100 corporate clients - Optimization of working processes, introduction of new programs (MIDAS+, UCP, Company Media, Migration clients from Impexbank) Show less



«International Bank of Development»

• Moscow

• Trainee, Economist, Senior Economist of Customer Service Division

  • Nov 2006 - Oct 2008

  Main responsibilities: - Negotiating, preparing and delivering presentations for existing and potential clients - Preliminary analysis of a financial conditions of the client - Opening, closing and changing client’s accounts - Conducting document flow - Processing of inquiries of the client Main responsibilities: - Negotiating, preparing and delivering presentations for existing and potential clients - Preliminary analysis of a financial conditions of the client - Opening, closing and changing client’s accounts - Conducting document flow - Processing of inquiries of the client