Microbiologist

• Jan 2022 - Present

Administration Officer

• Mar 2021 - Dec 2021

• Used oral and written communication skills to interact with medical staff, residents, families, and management. • Trained in Rapid Antigen Testing for Covid-19 • Monitored classified and unclassified email communications and ensured completion of appropriate action • Strong skills in operating computer software required for business applications, such as Microsoft Word, Excel, and Teams • Face to face and written communication liaison with residents and family of residents to understand their needs, aid and collect feedback to optimize operations Show less

Retail Manager and Coordinator

• Jun 2017 - Jan 2018

• Face to face liaison with customers to understand their needs, such as tastings and purchasing products • Organized events for the winery such as private dinners • Interacted with the cellar and winemaker to ensure strategic product placement • Introduced change management and implemented measures such as reservations for groups of 5 or more to ensure operational processes aligned with company objectives, methodologies and initiatives throughout the management office • Face to face liaison with customers to understand their needs, such as tastings and purchasing products • Organized events for the winery such as private dinners • Interacted with the cellar and winemaker to ensure strategic product placement • Introduced change management and implemented measures such as reservations for groups of 5 or more to ensure operational processes aligned with company objectives, methodologies and initiatives throughout the management office

Retail Associate

• Aug 2016 - Jun 2017

• Provided professional and friendly customer service such as providing tastings an average of 50 customers a day and conducting group tours of up to 50 people at a time during peak season • Worked well under pressure during peak seasons with have almost 500 people visit the winery each weekend and 200 people during the week • Provided professional and friendly customer service such as providing tastings an average of 50 customers a day and conducting group tours of up to 50 people at a time during peak season • Worked well under pressure during peak seasons with have almost 500 people visit the winery each weekend and 200 people during the week

Senior Pharmacy Assistant

• Nov 2015 - Apr 2017

• Assisted the Principal Pharmacist in daily operations tasks and administrative tasks such as medication orders, filing and scanning prescriptions • Trained and mentored 5 new employees to maximize team performance and achieve daily performance objectives • Communicated with insurance companies for billing purposes • Facilitated on-site staff training and developed processes and procedures to increase operational efficiencies • Coached new team members on job tasks and performance strategies Show less

Pharmacy Assistant

• May 2012 - Jan 2015

• Assisted the Principal Pharmacist in daily operations tasks and administrative tasks • Met with customers and answered questions in friendly and knowledgeable way • Provided filled prescriptions to customers, included medication information sheets and coordinated consults • Assisted pharmacy staff to prepare medications and fill orders. • Assisted the Principal Pharmacist in daily operations tasks and administrative tasks • Met with customers and answered questions in friendly and knowledgeable way • Provided filled prescriptions to customers, included medication information sheets and coordinated consults • Assisted pharmacy staff to prepare medications and fill orders.