Maria Santillan

Admit Clerk at Samaritan Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
Moses Lake, Washington, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Admit Clerk
      • Jul 2022 - Present

      • Greeted patients in person and over the phone courteously and promptly, providing excellent customer service. • Efficiently admitted and registered patients, collecting and verifying accurate information and maintaining organized records. • Answered telephone calls promptly and courteously and routed them to the correct extension promptly and courteously, demonstrating excellent communication skills. • Exercised safe judgment in decision-making, prioritizing patient safety and confidentiality. Show less

    • Airlines and Aviation
    • 700 & Above Employee
    • Passenger Service Agent
      • Oct 2019 - May 2020

      • Provided excellent customer service by assisting guests with travel needs, and handling any issues that arose with flights and cabin accommodations. • Prepared flights and made announcements over the PA system, while also processing upgrades and standby requests. • Processed and secured guest luggage, ensuring its safe arrival. • Performed other assigned duties to contribute to the overall success of the travel operation. • Provided excellent customer service by assisting guests with travel needs, and handling any issues that arose with flights and cabin accommodations. • Prepared flights and made announcements over the PA system, while also processing upgrades and standby requests. • Processed and secured guest luggage, ensuring its safe arrival. • Performed other assigned duties to contribute to the overall success of the travel operation.

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • EL II Paraeducator
      • Sep 2018 - Jun 2019

      • Daily setup of computers and other classroom equipment, providing language support and instruction to students looking to improve their English skills. • Assisted with health room duties, performed clerical tasks, and supervised students outside of the classroom to support the efficient operation of the school. • Daily setup of computers and other classroom equipment, providing language support and instruction to students looking to improve their English skills. • Assisted with health room duties, performed clerical tasks, and supervised students outside of the classroom to support the efficient operation of the school.

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Resident Advisor
      • Jul 2017 - Aug 2017

      • Participated in a six-week residential summer academy for first-generation high school students, providing academic support through math tutoring and personal support by guiding and supervising students on field trips and in assigned RA groups. Also attended weekly team meetings with program administrators, teachers, and hall staff to support student success. • Participated in a six-week residential summer academy for first-generation high school students, providing academic support through math tutoring and personal support by guiding and supervising students on field trips and in assigned RA groups. Also attended weekly team meetings with program administrators, teachers, and hall staff to support student success.

Education

  • Big Bend Community College
    Bachelor of Applied Science in Applied Management, Business Administration and Management, General
    2021 - 2023
  • Big Bend Community College
    Associate of Arts & Science
    2012 - 2015

Community

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