maria servia lozada castillo

Customer Service & Administrative Assistant at Iberia Tiles
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Location
Miami, Florida, United States, US

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Credentials

  • Life insurance license W654653
    Person viu
    Mar, 2020
    - Sep, 2024

Experience

    • Building Materials
    • 1 - 100 Employee
    • Customer Service & Administrative Assistant
      • Oct 2021 - Present

      Responded to customer inquiries, resolved issues, and provided excellent customer service. Excellent communication skills, the ability to work in a fast-paced environment, and a customer-centric mindset. Responded to customer inquiries, resolved issues, and provided excellent customer service. Excellent communication skills, the ability to work in a fast-paced environment, and a customer-centric mindset.

    • Director
      • Nov 2014 - Mar 2020

      Data science advisor. Define global strategies using historical data and forecasts. Analyzed financial data, prepared financial reports, and provided insights driving business decisions. Strong understanding of financial principles, excellent analytical skills, and proficiency in financial modeling. Data science advisor. Define global strategies using historical data and forecasts. Analyzed financial data, prepared financial reports, and provided insights driving business decisions. Strong understanding of financial principles, excellent analytical skills, and proficiency in financial modeling.

    • General Manager
      • Sep 2014 - Mar 2020

      Communicated business trends to leadership team. Designed, maintained production forecast. Communicated business trends to leadership team. Designed, maintained production forecast.

    • Executive Business Director
      • Jun 2012 - Aug 2013

      Leads development of overall international client relationship. Member of board of directors. Leads development of overall international client relationship. Member of board of directors.

    • General Manager
      • Oct 2010 - Jun 2012

      Oversaw the day-to-day operations of the business, including supply chain management, inventory control, and quality assurance. Excellent problem-solving skills, experience managing a team, and the ability to,work under pressure. Identified and developed new business opportunities, managed relationships with existing clients and achieved sales targets of US $100k. Proven track record in sales strategies and excellent communication skills. Developed and implemented marketing strategies driving customer acquisition and retention. Strong understanding of digital marketing channels, excellent project management skills, and experience managing a team. Oversaw the progress, planning, execution, and delivery of projects within scope, budget, and time line. Experience managing complex project and excellent communication skills. Show less

    • National Sales Manager
      • Sep 2000 - Sep 2009

      Forecast strategy considering history and business trends. Manage international banking. Analyzed financial data, prepared financial reports, and provided insights driving business decisions. Strong understanding of financial principles, excellent analytical skills, and proficiency in financial modeling. Forecast strategy considering history and business trends. Manage international banking. Analyzed financial data, prepared financial reports, and provided insights driving business decisions. Strong understanding of financial principles, excellent analytical skills, and proficiency in financial modeling.

Education

  • Mercy College
    Bachelor's degree, Business Administration

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