Directora

• Mar 2022 - Present

Copywriter

• Feb 2021 - Feb 2023

"Contamos tu historia desde tu esencia, para conectar con la esencia de tus clientes. Y la posicionamos" "Contamos tu historia desde tu esencia, para conectar con la esencia de tus clientes. Y la posicionamos"

Co-creadora de podcast

• Jan 2021 - Feb 2023

Comunicación AEDH Baleares

• Dec 2020 - Feb 2023

Subdirección Destino Pacha Resort

• Mar 2019 - Nov 2021

Co-creadora Lodging TLL

• May 2020 - Dec 2020

Compartiendo y aportando ideas, puntos de vista y experiencias con grandes profesionales de manera totalmente altruista. Compartiendo y aportando ideas, puntos de vista y experiencias con grandes profesionales de manera totalmente altruista.

Executive Front of the House Manager

• Mar 2017 - Jun 2018

The main purpose was to provide strategic and operational leadership and direction to ensure the Front Office operation achieves its goals.As a member of the preopening team, I had the opportunity to be involved in #recruiting, #staffing, #training, #reservations, #guest satisfaction, #complaint handling to ensure Rooms #operations results maintaining #Nobu #standards. #PmsOpera The main purpose was to provide strategic and operational leadership and direction to ensure the Front Office operation achieves its goals.As a member of the preopening team, I had the opportunity to be involved in #recruiting, #staffing, #training, #reservations, #guest satisfaction, #complaint handling to ensure Rooms #operations results maintaining #Nobu #standards. #PmsOpera

Assistant Manager Hotel Sirenis Seaview Country Club-Hotel Sirenis Aura

• Apr 2016 - Oct 2016

After many years in the rooms division, I decided to change department to learn how to deal with the staff mixing humanity, empathy and firm hand to help the my colleagues to reach our common goals. Recruitment, contracts, control of procedures, training, grooming. After many years in the rooms division, I decided to change department to learn how to deal with the staff mixing humanity, empathy and firm hand to help the my colleagues to reach our common goals. Recruitment, contracts, control of procedures, training, grooming.

Guest Services Supervisor

• Apr 2015 - Oct 2015

Back from Italy, It was a stop along the way that helped me to find personal and professional focus that were a bit flawed. Personal development was remarkable in this experience. Back from Italy, It was a stop along the way that helped me to find personal and professional focus that were a bit flawed. Personal development was remarkable in this experience.

Assistant Rooms Division Manager

• May 2014 - Nov 2014

Working in a different country for long periods gave me the great opportunity to get another point of wiew of how things can be done. Forte Village is a unique resort that offers and demands excellence and it was a great luxury school for me. In the last season I continued as hotel manager but also I was promoted to assistant rooms division manager, combining the two positions.As assistant I was in charge of the VIP guests, strategic decision maker for the department, groups operation, quality control ISO 9001, web reputation, upselling and data entry in Opera Pms and purchase for working replacements. Show less

Hotel Manager Royal Pineta

• May 2011 - Nov 2014

After a month in the master's training period, the management of the Forte Village resort gave me the opportunity to start working as a hotel manager of one of its structures within the complex. My main tasks during four summer seasons were the organization and control of daily operations between the reception, food and beverage and housekeeping departments. But the most important was to pamper the guests.PMS OPERA

Sales Representative

• Nov 2011 - Mar 2012

The head sales office was based in Milano and my main duties were contact new accounts andvisit them by planning and organizing daily work schedule to call potential customers.Keepsmanagement informed by submitting activity and results reports, such as daily call reports orweekly work plans Resolves customer complaints by investigating problems and developingsolutions preparing reports. I spent the month of february travelling from the north ofGermany to Switzerland, visiting as many travel agencies as possible. Show less

Resident Manager

• Nov 2012 - Apr 2013

I arrived on the island in a major transition period for the hotel. There I lived several difficult situations that made me grow and develop personals skills such as tenacity, patience and problem solving. My main duties were: Assist the General Manager, managing the daily operations. Participation in implementation of new projects in accordance with the budget and goals. Responsible for the operational management of all VIP customers and international events. Represent the direction of the Resort,in his absence. PMS OPERA Show less

Flight Operations Manager and ground assistant

• Jun 2010 - Sep 2010

Flight Operations Manager and ground assistant

• Jun 2009 - Sep 2009

Receptionist

• May 2008 - May 2009

Front Office: Customer service, telephone service,assigning rooms,cashier control. Back Office: Reservations,distribution chanels,control and exchange rates,credits. Front Office: Customer service, telephone service,assigning rooms,cashier control. Back Office: Reservations,distribution chanels,control and exchange rates,credits.

Assistant TT.OO

• Dec 2004 - Mar 2006

As I am a very curious person, I wanted to experience how the guest lives the holidays from another point of view. The main duties were welcome, assist during the stay and greet guests, giving them the best service possible. Working in Punta Cana during two winter seasons was an amazing life experience. As I am a very curious person, I wanted to experience how the guest lives the holidays from another point of view. The main duties were welcome, assist during the stay and greet guests, giving them the best service possible. Working in Punta Cana during two winter seasons was an amazing life experience.