Maria Pilar Gayoso

Student Success Intern at Absolute Internship
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Contact Information
us****@****om
(386) 825-5501
Location
Pollensa, Balearic Islands, Spain, ES

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Credentials

  • HubSpot Sales Software
    HubSpot Academy
    Aug, 2023
    - Oct, 2024

Experience

  • Absolute Internship
    • Spain
    • Higher Education
    • 1 - 100 Employee
    • Student Success Intern
      • Jun 2023 - Present

    • International Program Coordinator
      • May 2023 - Jun 2023

  • Grupo Cappuccino
    • Spain
    • Restaurants
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jun 2019 - Nov 2022

      Implemented and developed customer service training processes to 5 people in a month period. Monitored cash drawers billing 15k per day, maintaining adequate cash supply. Provided backup support for organizational leadership in a 300 customer shift. Implemented and developed customer service training processes to 5 people in a month period. Monitored cash drawers billing 15k per day, maintaining adequate cash supply. Provided backup support for organizational leadership in a 300 customer shift.

  • Veganz Group AG
    • Germany
    • Retail Groceries
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Nov 2017 - Dec 2018

      Delivered prompt service to prioritize customer needs. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals. Delivered prompt service to prioritize customer needs. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

  • Estancia La Alameda
    • Argentina
    • Hotels and Motels
    • 1 - 100 Employee
    • Administrative Manager
      • Mar 2016 - Sep 2017

      Completed weekly payroll for 6 employees. Coordinated events, seminars and meetings for 5 to 10 companies per year. Verified hotel customer information for orderly, up-to-date online systems. Led to registering a 50% increase in reservations from January 2016 to January 2017. Completed weekly payroll for 6 employees. Coordinated events, seminars and meetings for 5 to 10 companies per year. Verified hotel customer information for orderly, up-to-date online systems. Led to registering a 50% increase in reservations from January 2016 to January 2017.

  • Cafe Notturno
    • Australia
    • Hospitality
    • Customer Service Staff
      • Oct 2015 - Feb 2016

      Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty. Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

  • JDV The Veranda bar
    • Christchurch, Canterbury, New Zealand
    • Customer Service Staff
      • Feb 2015 - Sep 2015

      Assisted in setting up and breaking down bar area after 100 customer shift daily. Assisted in setting up and breaking down bar area after 100 customer shift daily.

Education

  • International University of Valencia
    Relaciones Internacionales, Desarrollo y Cooperación Internacional
    2021 - 2025

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