Back Office & AML Officer

• Jan 2021 - Present

Head Of Back Office

• Sep 2017 - Dec 2020

With this company I oversaw an array of transaction processing procedures including deposits, refunds, withdrawals, pay-outs, and internal transfers. I arranged new E-wallet and PSP accounts by submitting application forms, and required company documents. I drafted reconciliation reports on client transactions via online platforms, banks, E-wallets, and PSPs (Payment Service Providers). I also maintained E-wallet, bank deposits, and credit cards transaction records of customers. Some key achievements include: • Successfully resolving potential banking, E-wallets, and PSPs issues promptly without any delays. • Coordinating operations with the Compliance Department when organising KYC and related activities. • Providing necessary paperwork on client balances and account reconciliations in timely manner while managing heavy workload. • I also proffered assistance to the Accounting Department concerning the preparation of revenues and expenses for financial statements and annual bookkeeping records.

Internal Auditor

• Sep 2015 - Jun 2016

I controlled all the management and department operational activities, evaluated potential business risks, analysed business weaknesses, and implemented corrective action plans. I supervised the development of new auditing review procedures and the Internal Operations Rulebook. I also addressed existing compliance cases in co-operation with the Legal Team in addition to monitoring developments within the International and Hellenic legislation policies. Some key achievements include: • Validating the IOM procedures in addition to creating new IOM policies concerning the AML and Compliance regulations in line with the Hellenic and International legislature. • Orchestrating a company-wide internal audit across European branches and electronic trading platforms such as Keyoption.com, Keystock.com, Markets.com, and Topoption.com in accordance with the European and Hellenic legislation as well as the Internal Operations Rulebook. • I communicated regularly with internationally-based team members such as Nuntius Partners on new and existing work assignments.

Certified Investment Advisor, Member of the BoD (2 years)

• Jan 2012 - Aug 2015

As the Certified Investment Advisor I consulted with clients on investment strategies in securities such as exchange traded funds, bonds, stocks, and mutual funds in addition to providing efficient financial status reports. I managed customer securities portfolios and defined their investment profiles as well as investment methods. Some key achievements include: • Performing stock broker duties for exclusive clients. • Becoming a member of the BoD for the period of January 2012 - October 2014. • Leading negotiations with security companies as well as operating as the Head of Dealing Room for transactions for Athens Stock & Derivatives Exchange Market.

Internal Auditor

• Jan 2000 - 2011

At G.N Investment Services S.A, I collaborated on the company's organisation chart design in addition to creating new auditing strategies and assembling material for Internal Operations manual. I executed innovative internal auditing methods and composed detail auditing reports for submission. I also tracked Hellenic and International legislation policies in addition to conducting routine inspections on internal regulations as well as readjustments regarding company expansions. Some key achievements include: • Crafting all the organisation's AML and Compliance schemes. • I acquired invaluable stock market experience and developed long-lasting relationships with industry professionals.