Operations Associate

• Feb 2023 - Present

Team Supervisor, NYS

• Jun 2020 - Apr 2022

School Specialist Supervisor (11/2020-04/2022) Identified & tracked new cases of COVID 19. Identified sources of transmission in order to minimize the epidemic with a focus on protecting vulnerable populations in over 500 public /private schools, child care programs, and summer camps in Nassau, NY. Key Accomplishments -Implemented prevention strategies to sustain schools, child care & summer camps open & operational. Collaborated with community stakeholders, documenting pertinent school-based information on COVID 19 exposures. -Supervised the daily reporting and recording of the local health department COVID 19 database. Managed over 23,000 records; captured & imported data into the NYS health department data/surveillance systems, & adhered to protocols for completeness, timeliness & accuracy. -Created a reliable line of communication with school nurses, school and child care administrators & summer camp directors by establishing a direct phone line & email system for them to use when pertinent questions & issues arose in schools regarding cases and/or contacts. Contact Tracing Supervisor (06/2020-11/2020) Supervised the daily call center activities of a team of 20+ contact tracers, ensuring smooth & efficient operations for identification & tracking of new information to public. Key Accomplishments -Successfully provided supervision, direction, professional development & training for 20+ contact tracers, including monthly and quarterly reviews to drive productivity and effectiveness. -Guided contact tracing team regarding messaging, creative problem solving, and other intervention for patients and contacts to interrupt ongoing disease transmission, successfully reaching over 90 percent of our daily contact assignments. -Trained & onboarded newly hired Supervisors within the first three months of employment. Identified as a subject matter expert, interpreting policies and guidelines & ensuring activities are conducted in accordance with standardized practices. Show less

Procurement Officer

• Apr 2019 - Jun 2020

Identified, developed, and managed proposals in response to funding opportunities. Contributed information, ideas, and research to help develop market strategies. Worked closely with senior leadership to expand markets and seek out new business partners. Assisted with time sensitive projects as assigned. Key Accomplishments -Initiated business and organizational partnerships. -Integrated new vendors. -Generated and processed industry certifications and licensing for veteran owned company. -Built relationships with state and federal stakeholders to support funding opportunities. Show less

Operations Manager

• Nov 2015 - Dec 2018

Served as the operations coordinator, worked alongside the Executive Director in the overall management and day-to-day operations of Gallery North, a not-for-profit art gallery established in 1965. Key Accomplishments -Oversaw the planning, budgeting, and roll out of Gallery North’s annual 2-day Outdoor Art Festival, attracting over 100 exhibitors and over 10,000 visitors each year. -Developed and executed marketing strategies for monthly exhibitions and special projects including social media, email blasts, and print materials adhering to schedule and budget. -Maintained and managed artist and client relationships, offering conflict resolution. -Processed sales of artworks, developed studio workshop schedule, managed student enrollment and facilitated processes for instructor payments. -Engaged meaningfully with visitors to the gallery to share knowledge of artworks and artists. Show less

Campaign Coordinator

• Apr 2004 - Feb 2012

Recruited by the County Executive to manage the $1.2M annual budget for a public awareness/supplemental enforcement campaign to reduce injuries and fatalities resulting from alcohol and other drug-related traffic crashes in Suffolk County. Key Accomplishments -Managed the lifecycle and timelines of financial contracts with 10+ local town and village police departments for DWI enforcement. Ensured contracts were delivered on time and budget allocations met the goals and objectives of each department. -Responsible for the timely and accurate submission of fiscal and program data to New York State. -Engaged stakeholders in law enforcement, the District Attorney’s office, probation and Mothers Against Drunk Driving to provide panel presentations in schools, businesses, and community centers. Panel discussions were focused on increasing awareness regarding DUI/DWI, fines, court-ordered treatment, jail time, job loss and the personal impact an intoxicated driver can have on an individual and/or a family. -Catalyzed and oversaw the translation of educational materials into Spanish and engaged Spanish speaking stakeholders as part of the education campaign. -Selected as a representative of the Executive Office to the County’s Public Employees Deferred Compensation Board, and the County’s Employee Medical Health Plan Labor Management Committee. The Board and the Committee were responsible for the oversight of County’s employee tax-deferred retirement savings program and health plan respectively. Show less

Government Relations Coordinator

• 2002 - 2004

Coordinated all advocacy to increase public funding for school-based after-school programs for a not- for-profit that created the nation’s first citywide system of such programs. -Planned and directed legislative events that raised the organization’s profile, e.g. annual Advocacy Day in Albany for 1,200+ participants. - Built relationships with and maintained contact with elected and government officials at the city, state, and federal levels. -Tracked and provided policy analysis for proposed legislation. -Drafted and gave testimony and engaged parents and students in meetings with elected officials. -Contributed to significant programmatic growth by facilitating dialogue, cultivating relationships, and forging coalitions. Show less

Legislative Aide/Community Liaison

• 2001 - 2002

-Convened meetings for community leaders and coordinated community forums -Provided case management for constituents grievances -Drafted and disseminated media advisories -Convened meetings for community leaders and coordinated community forums -Provided case management for constituents grievances -Drafted and disseminated media advisories