Maria Ortiz

Accounts Receivable Specialist at Able Services
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Contact Information
Location
Pittsburg, California, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Facilities Services
    • 700 & Above Employee
    • Accounts Receivable Specialist
      • Jan 2019 - Present

    • United States
    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Accounts Receivable Specialist & Collections.
      • Jan 2015 - Aug 2018

      • Process customer payments according to company policy.• Apply checks and wire/ACH payments to customer accounts. • Analyze cash receipts.• Reconciled draft clearing & Bank reconciliations.• Research & monitor customer deductions and partial payments of invoices.• Pursue customer collections on a week basis with an emphasis on providing a high level of customer services. • Monitoring and maintaining assigned accounts: customer calls, account adjustment, propose write off, customer reconciliation. • Accountable for research and resolving discrepancies.• Review Aging reports on a weekly basis, collect payments in accordance with payment due dates.• Contact clients regarding delinquent invoices via phone, e-mail,• Interact with external customers as necessary to resolve problems and expedite payment, as well as internal sales and office staff. • Fax or e-mail invoices to customers for payment.• Executed month end closing processes for Accounts Receivables.• Assist with special projects as required.• Be proactive in resolving customers cases.

    • Accounts Receivable Specialist
      • Nov 2014 - 2015

      • Apply cash, checks, credit cards, and electronic payments to the appropriate customer accounts. • Processed bank wire transfers with JPM.• Process manual check deposits.• Posting daily cash entries and cash matching clearing.• Run daily customer credit card payments & lockbox reports.• Be proactive in resolving customer cases.• Process manual check deposits.• Review ACH & Credit cards reminders and notices. • Apply cash, checks, credit cards, and electronic payments to the appropriate customer accounts. • Processed bank wire transfers with JPM.• Process manual check deposits.• Posting daily cash entries and cash matching clearing.• Run daily customer credit card payments & lockbox reports.• Be proactive in resolving customer cases.• Process manual check deposits.• Review ACH & Credit cards reminders and notices.

    • Brazil
    • Computer and Network Security
    • 200 - 300 Employee
    • Accounting Associated I - Accounts Receivable Specialist
      • May 2002 - Apr 2014

      *Balanced accounts and daily cash transmissions while maintaining cash applications posts for daily lock box receipts; processed bank wire transfers with Bamtrac and Cash Pro.*Researched cash-on-account transactions and resolved cash receipt issues for multiple clients.*Processed customer collections and claims activity and mailed/faxed supply invoices on a daily basis.*Reconciled draft clearing & Bank reconciliations for the manufacturing operations. Analyze cash receipts.*Prepared and posted journal entries at period end close.*Resolved customer short and over payments through direct customer contact.*Executed month-end closing processes for Accounts Receivables.*Reconciled corporate treasure cash balancing and transmission for NASC and Canada.*Reviewed credit memos for possible offset activity and matched export invoices to open A/R each day.*Research & monitor Public Sales Customer's Deductions.

    • Advertising Services
    • 1 - 100 Employee
    • Senior Sales Audit Analyst
      • 1999 - May 2002

      *Balanced retail store cash sheets to actual sales results on a daily basis to ensure accuracy; researched and resolved all cash, checks, and credit card overages, shortages, and other discrepancies.*Provided daily communications with retail store managers in regards to bookkeeping issues.*Processed credit card retrievals and/or charge backs; generated customer refund checks as needed.*Handled tax refund checks and assisted with special operations projects. *Balanced retail store cash sheets to actual sales results on a daily basis to ensure accuracy; researched and resolved all cash, checks, and credit card overages, shortages, and other discrepancies.*Provided daily communications with retail store managers in regards to bookkeeping issues.*Processed credit card retrievals and/or charge backs; generated customer refund checks as needed.*Handled tax refund checks and assisted with special operations projects.

    • Photo Lab Manager
      • 1994 - 2000

      *Supervised two lab technicians and handled cashier/sales functions.*Provided exceptional customer service, resolving all client issues and complaints.*Handled inventory management, ordering, and merchandising; also oversaw banking activities.*Operated film processing equipment and ensured proper maintenance. *Supervised two lab technicians and handled cashier/sales functions.*Provided exceptional customer service, resolving all client issues and complaints.*Handled inventory management, ordering, and merchandising; also oversaw banking activities.*Operated film processing equipment and ensured proper maintenance.

Education

  • Mt Diablo Adult Education
    Accounting Technology/Technician and Bookkeeping
    2004 - 2006
  • Regional Occupation Program
    Computer Business Applications
    1998 - 1999

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