Experience

Radium Digital

• Morocco
• Advertising Services
• 1 - 100 Employee

• Digital Account Manager

  • Nov 2018 - Present

  - Build and manage long-term relationships with clients - Identify and respond to clients needs - Develop and train on social media strategies to clients - Analyze the performance of digital campaigns - Recommend, design and implement digital projects - Prepare and present reports - Keep abreast with new trends in digital technology - Build and manage long-term relationships with clients - Identify and respond to clients needs - Develop and train on social media strategies to clients - Analyze the performance of digital campaigns - Recommend, design and implement digital projects - Prepare and present reports - Keep abreast with new trends in digital technology



Radium Web

• Digital Manager

  • Jun 2016 - Oct 2018

  - Design and implement social media planning and digital strategy - Design and develop digital intelligence - Manage and monitoring E-reputation - Customer relationship management - Reporting - Community management (Facebook, Instagram, Youtube) - Customer advice - Design and implement social media planning and digital strategy - Design and develop digital intelligence - Manage and monitoring E-reputation - Customer relationship management - Reporting - Community management (Facebook, Instagram, Youtube) - Customer advice



Mow

• Casablanca

• Community Manager

  • Feb 2016 - Apr 2016

  - Animation of social networks (Facebook, Twitter, Instagram), - Co-elaboration of the digital strategy with the project manager: editorial line... - Creation of content for publications and program them with dedicated tools - Management and moderation of comments - Management of the Customer relationship via direct messaging on social networks - Animation of the community (organization of contests, questions, etc.) - Animation of social networks (Facebook, Twitter, Instagram), - Co-elaboration of the digital strategy with the project manager: editorial line... - Creation of content for publications and program them with dedicated tools - Management and moderation of comments - Management of the Customer relationship via direct messaging on social networks - Animation of the community (organization of contests, questions, etc.)



MyProGift.com

• Morocco
• Technology, Information and Internet
• 1 - 100 Employee

• Key Account Manager

  • Sep 2014 - Oct 2015

  - Management of customer and supplier portfolios, - Monitoring of customers and prospects , - Management of tenders and consultations, - Order management, - Management of a sales team [ 3 people ] - Management of customer and supplier portfolios, - Monitoring of customers and prospects , - Management of tenders and consultations, - Order management, - Management of a sales team [ 3 people ]



IMBI Consulting

• Morocco
• Business Consulting and Services
• 1 - 100 Employee

• Junior BI and CRM Consultant

  • May 2013 - Dec 2013

  - Configuration and implementation of SugarCRM software: establishing of modules according to customer needs, setting some existing modules, creating user roles, creating users, configuration of SugarCRM (send email) - Setting up an intranet for the audit based on several criteria. (PHP, HTML5, JAVASCRIPT, XML), - Creation of user manuals for Testlink, Simplegroupware, PhpList. - Configuration and implementation of SugarCRM software: establishing of modules according to customer needs, setting some existing modules, creating user roles, creating users, configuration of SugarCRM (send email) - Setting up an intranet for the audit based on several criteria. (PHP, HTML5, JAVASCRIPT, XML), - Creation of user manuals for Testlink, Simplegroupware, PhpList.



Banque Centrale Populaire - BCP

• Morocco
• Banking
• 700 & Above Employee

• Software Developer

  • Jun 2012 - Oct 2012

  - Design and implementation of an intranet that allows the management of a curriculum vitae library. (ASP.NET / SQL SERVER ) - Design and implementation of an intranet to manage dematerialization of Reporting SI. (J2EE / MySQL) - Design and implementation of an intranet that allows the management of a curriculum vitae library. (ASP.NET / SQL SERVER ) - Design and implementation of an intranet to manage dematerialization of Reporting SI. (J2EE / MySQL)



GEMADEC

• Morocco
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Developer

  • Jun 2011 - Aug 2011

  - Design and implementation of a Client Extranet. (PHP / MySQL) - Design and implementation of a Client Extranet. (PHP / MySQL)



Société Centrale de Réassurance

• Morocco
• Insurance
• 100 - 200 Employee

• Software Developer

  • Jun 2010 - Aug 2010

  - Design and implementation of an intranet that allows the management of privileges access to Information Systems. (ASP.NET / SQL SERVER ) - Design and implementation of an intranet that allows the management of privileges access to Information Systems. (ASP.NET / SQL SERVER )



E-Call

• Casablanca - Morocco

• Software Developer

  • Apr 2009 - Apr 2009

  - Creation of an application that allows the injection of Excel files into a SQL database. (VB.net / SQL Server) - Creation of an application that allows the injection of Excel files into a SQL database. (VB.net / SQL Server)