Experience

Synergies First Dominican Services

• Outsourcing/Offshoring
• 1 - 100 Employee

• Operations Manager

  • Aug 2018 - Present

  Provide inspired leadership for the organization. Help promote a company culture that encourages top performance and high morale.Identify and address problems and opportunities for the company.Support worker communication with the management team.

• Account Manager

  • Sep 2011 - Aug 2018

  Operating as the lead point of contact for any and all matters specific to your accounts

• Quality Supervisor

  • Nov 2008 - Sep 2011

  Provide Feedbacks, coaching, real time monitoring to front line analyst, trained new hires. Identify values; develop center handouts as the subject matter experts.

• Operations Analyst

  • Nov 2007 - Nov 2008

  Contacted US based Banks via phone to obtain Financial Information for Real Estate Properties.Online & Phone Tax Research. Foreclosure analysis, research and status monitoring. Senior and Junior Lien monitoring.Public Records, Property Value and Market Data research. Review Real Estate legal documents. Data Entry.Keep Data Base information updated.