Experience

PatientPop, a Tebra company

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Manager, Tier 2 Support & Design

  • Jan 2021 - Present

  Santa Monica, California, United States

• Tier 2 Support and Design Team Lead

  • Oct 2017 - Feb 2021

  Tier 2 Support Team Lead for a Team of 7 as well as Team Lead for our Frontline Design Team of 3.



Spring

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support Engineer

  • Jul 2021 - Nov 2022

  United States Troubleshoot and resolve bugs submitted by Support. Consolidate issues, evaluate priority and present them to the proper Engineering Department. Run queries using Redash to pull up reports to determine impact and severities Complete incident reports and required documentation for all security incidents Manage multiple projects simultaneously while maintaining strict attention to detail



Easy Breathe, Inc.

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Logistics Operations

  • Aug 2013 - Oct 2017

  Brentwood, CA