Experience

B. F. Saul Company Hospitality Group

• United States
• Hospitality
• 100 - 200 Employee

• Area Human Resources Manager

  • May 2022 - Present

• Area Human Resources Coordinator

  • Aug 2021 - May 2022

  Managing the full lifecycle recruiting process for all the new candidates for 8 hotelsConducted phone screens with candidates to assess their experience to determine if they were qualified for positionsManaged the interview process by coordinating the hiring manager’s schedule with the candidate’s scheduleConduct reference checks for all candidates. Extend verbal offers to candidates; Order and send Background checks. Utilized ICIMS Applicant Tracking Systems (ATS) to track candidatesAttending events such as Hiring EventsManaging job postings, conducting daily resume searches on a variety of external job boardsUtilized social networking strategies like Indeed, Job Target, Craigslist, Loudoun County Website, VRLTA, NOVA ETC. to advertise job postings. ensure I-9 compliance with USCIS. Completion of Form I-9 for employment eligibility Verification via E-VerifyHandle and coordinate all trainings certificationsGenerating and exporting reports in UltiPro for different divisions and departments.Hiring new candidates in UltiPro. Completes employment verificationHandling FMLA and ADA. Show less



Swissport

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Human Resources Assistant/ benefit Specialist/HRIS

  • Dec 2018 - Mar 2020

  Handling and assist employees with Medical Leaves, LOA and FMLA Requests. Handling all the promotions, positions changes, annual reviews and terminations. Responsible for entering data and maintaining HRIS database. Completion of form I-9, creation of personal files. Completes and handling all the hiring process and paper work for the new hires. Conducting the benefits part in the orientation. Maintaining personal files in compliance with applicable legal requirements. Handling confidential material discreetly and in accordance with established policies and procedures. Completes reference checks and employment verifications. Handling the direct deposit for the new hires, and update the shared services. Handling the employees deductions refunds, change of name or address, in addition to parking tags. Show less



Bank of Hawaii

• United States
• Banking
• 700 & Above Employee

• Operations - Loans Department

  • Feb 2016 - Dec 2016

  • Applies and adjust incoming fees and interest payments • Updating customers information on E Funds Corporation & TSO System • Handling Credit Bureau Letters • Working on daily, weekly and monthly reports. • Performs other duties and responsibilities as assigned by management • Applies and adjust incoming fees and interest payments • Updating customers information on E Funds Corporation & TSO System • Handling Credit Bureau Letters • Working on daily, weekly and monthly reports. • Performs other duties and responsibilities as assigned by management



Safeway Trading Company

• Houston, Texas Area

• Assistant Office Manager

  • Sep 2014 - Nov 2015

  • Preparing expenses reports and daily reconciliation. • Controlling the expenses and reconditioning cost. • Filing and reviewing the new customer documents. • Receiving payments. • Preparing expenses reports and daily reconciliation. • Controlling the expenses and reconditioning cost. • Filing and reviewing the new customer documents. • Receiving payments.



HSBC Bank

• Cairo, Egypt

• Customer service executive and trainer (Loan department)

  • Sep 2011 - Aug 2014

  • Deputy team Leader. • Account trainer. • Prepare and attend conferences calls. • Working on daily, weekly and monthly reports. • Participate at project to modify the process (six sigma project). • Provide process training to new hires, and quality control. • Maintain all process targets. • Acting as a specialist, to maintain the quality standards and provide full support to the team to complete tasks with efficiency. • Deputy team Leader. • Account trainer. • Prepare and attend conferences calls. • Working on daily, weekly and monthly reports. • Participate at project to modify the process (six sigma project). • Provide process training to new hires, and quality control. • Maintain all process targets. • Acting as a specialist, to maintain the quality standards and provide full support to the team to complete tasks with efficiency.



Stream Global Services

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Apr 2011 - Aug 2011

  • Customer Service Representative in Stream global services (French call Queue). Helping angry customers by solving their problems. • Customer Service Representative in Stream global services (French call Queue). Helping angry customers by solving their problems.



Louts Air Company

• Cairo, Egypt

• Flight Attendant

  • Dec 2007 - Mar 2011

  • Worked as Flight attendant in Lotus Air Company. • This position helped me to improve my communication and management skills. • Worked as Flight attendant in Lotus Air Company. • This position helped me to improve my communication and management skills.