Experience

Metro Blinds Draperies and Shutters

• United States
• Manufacturing
• 1 - 100 Employee

• Sales Support Team Lead

  • Nov 2020 - Present

  Support Sales Team starting with setting the appointment to ordering products based on sale.Working with the client at the front of the business and with the vendors at the back of the business.Bridging the start to end process. Support Sales Team starting with setting the appointment to ordering products based on sale.Working with the client at the front of the business and with the vendors at the back of the business.Bridging the start to end process.



Brahmin Leather Works

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• Selling Specialist & Merchandiser

  • Aug 2014 - Present

• Selling Specialist

  • Aug 2014 - Present

  Brahmin...Selling Specialist for timeless fashion handbagsSelling Specialist/Merchandiser/Trainer for two Dillard's locations, Naples, Coastland Mall & Coconut Point Mall, Fort Myers, Florida.



Lindt & Sprüngli (USA) Inc.

• United States
• Manufacturing
• 400 - 500 Employee

• Sales & Merchandiser

  • Jan 2017 - Present

  Lindt & Sprungli USA is comprised of Lindt, Ghiradelli, Russell Stover, Whitman’s and many more wonderful chocolate companies!Handling over 30 accounts, including Walmart, Target, CVS & Walgreens, I merchandise and sell while maintaining these accounts from Fort Myers to Naples.Handling multiple companies in each location is fun and rewarding! Lindt & Sprungli USA is comprised of Lindt, Ghiradelli, Russell Stover, Whitman’s and many more wonderful chocolate companies!Handling over 30 accounts, including Walmart, Target, CVS & Walgreens, I merchandise and sell while maintaining these accounts from Fort Myers to Naples.Handling multiple companies in each location is fun and rewarding!



Movado Group, Inc

• United States
• Luxury Goods & Jewelry
• 700 & Above Employee

• Merchandiser

  • Aug 2014 - Apr 2016

  Specialty in the following brands at Macy*s, Dillards & Kohl's:CoachTommy HilfigerJuicy CoutureLacosteHugo BossFor a territory ranging from Sarasota, Florida to Naples, Florida. Specialty in the following brands at Macy*s, Dillards & Kohl's:CoachTommy HilfigerJuicy CoutureLacosteHugo BossFor a territory ranging from Sarasota, Florida to Naples, Florida.



Origami Owl

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Design Consultant

  • Oct 2014 - Mar 2015

  Creating life stories and experiences, loves and struggles through the Origami Owl jewelry has been a super way to get out and meet people!Teaching & showing the different collections and stories one can tell is a happy way to spend my time! Creating life stories and experiences, loves and struggles through the Origami Owl jewelry has been a super way to get out and meet people!Teaching & showing the different collections and stories one can tell is a happy way to spend my time!



Hoglund family Hearing & Audiology Center

• Patient Care Coordinator

  • Mar 2012 - Apr 2014

  Overall Office ManagerCustomer ServiceCalls - inbound & outbound/cold callingInventory ControlVendor RelationsA/R & A/PCash Management/BankingSales ReportsMarketing Reports Overall Office ManagerCustomer ServiceCalls - inbound & outbound/cold callingInventory ControlVendor RelationsA/R & A/PCash Management/BankingSales ReportsMarketing Reports



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• General Manager

  • May 2004 - Jan 2012

  • Reorganized failing Cape Coral location, grew sales from 2.5 million to 4.8 millionwithin 2 years • Assessed employee abilities to be taught, retain and execute company information toenable company growth • Achieved Regional Sales Leader in gross margin for fiscal 2010 • Grew company Rewards program by 21% in Cape Coral location and grew Fort Myers locationto over 74% • Lead new store openings in Fort Myers during market expansion • Reported to DM & RVP of progress for new store openings related to staffing and set up • District Team Leader for communicating and follow up in company directed initiatives tofellow GM's • District and Regional leader in sales objectives and high profile company focused salesgrowth areas • Consulted with multiples customers to discuss and ascertain their commitment related totheir business printing needs; district leader in commitments • Invited to become part of mentoring team for newly hired management within Region • Controlled shrink to come in under P&L budgeted goal • LP audits always scored at the highest level • In Stock audits scored above company goal of .80



Florida Panthers Hockey Club/BB&T Center

• NHL Florida Panthers Hockey Club Retail Operations Mgr.

  • Jun 1996 - Apr 2004

  • Launched Visual Merchandising Team for 6 arena store locations to create merchandisestory and implement plan-o-grams for the employees to follow for set up • Consulted with NHL approved licensed vendors to create merchandise line along with anelite line for Players and Season Ticket Holders; approved local vendors to createmerchandise utilizing the FPHC logo • Negotiated pricing, terms and delivery with merchandise and fixture vendors • Approved budgeted expenses for Finance department, per P&L • Worked with HR, wrote and implemented, FPHC Retail Employee Handbook for Game, Event &Concert day operations • Interviewed, hired & trained over 75 employees for FPHC and Arena merchandiseoperations • Developed Part Time uniforms and ensured standards were met • Authorized payroll on behalf of both entities, FPHC and Arena, for part time employees • Researched, purchased and implemented POS team store locations. Lead training betweenFinance, Human Resources, IT & Merchandise departments for streamlined processes • Liaison between FPHC and LMI (Arena Operations Management Company) to have locationsfor merchandise set up for multimillion dollar concerts, events and shows • Liaison between Arena GM and artist's merchandise road contact for contractualpercentage splits based o gross merchandise sale; had autonomy to renegotiate percentagesif saw fit • Initiated, marketed and managed private shopping events for Team Players and SeasonTicket Holders; • Managed daily functions of Store Manager responsibilities of hiring, training, payrollmanagement and visual merchandising • Maintained inventory integrity by performing cycle counts • Completed store's visual set up with seasonal plan-o-grams • Team Leader for New Store set up for North & South Carolina - opened 5 stores • Promoted from low volume to high volume store within 1st year of Store Managementposition



Official Retail Store - Florida Panthers, Florida Marlins & Miami Dolphins

• Home Team Advantage - Retail Operations Mgr.

  • Jan 1991 - May 1996

  • Launched Merchandise Team Store for team owner of NHL, NFL & MLB teams in Florida, H. Wayne Huizenga.• Consulted with NHL, NFL & MLB approved licensed vendors to create merchandise line along with anelite line for Players and Season Ticket Holders; approved local and national vendors.• Negotiated pricing, terms and delivery with merchandise and fixture vendors • Approved budgeted expenses for Finance department, per P&L• Worked with HR, wrote and implemented Retail Employee Handbook• Developed Part Time uniforms and ensured standards were met • Integrated player sports marketing at store location with merchandise to enhance sales• Researched, purchased and implemented POS team store locations. Lead training betweenFinance, Human Resources, IT and Merchandise departments for streamlined processes (Retail Pro Systems)• Initiated, marketed and managed private shopping events for Team Players and SeasonTicket Holders; • Managed daily functions of Store Manager responsibilities of hiring, training, payrollmanagement and visual merchandising • Maintained inventory integrity by performing cycle counts • Completed store's visual set up with seasonal plan-o-grams