Experience

Minerra Analytics

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Analytics Consultant & Trainer

  • Jul 2021 - Present

  * Design, develop and implement innovative analytics solutions to meet stakeholder requirements * Deliver training courses for analytics software (e.g. Yellowfin) and analytics skills (e.g. data literacy, data visualization, data analysis, etc.) * Provide demonstrations and customized workshops to prospects, customers and partners * Develop or assist with the development of new and/or improvement of existing training content for analytics software and analytics skills * Manage consulting engagements by managing client expectations, setting and managing project scope and provide regular status updates to client stakeholders and the company managers * Create and review documentation to ensure that quality standards are upheld * Facilitate effective and efficient business communications between all stakeholders * Support the company’s marketing, business development and sales activities to help create new business opportunities.



Apple Leisure Group

• United States
• Hospitality
• 500 - 600 Employee

• IT Business Analyst

  • Sep 2019 - Jun 2021

  * Being involved in the design or modification of business systems or IT systems. * Work with the different organizations to help improve their processes and systems. * Interact with the business stakeholders and subject matter experts in order to understand their problems and needs. * Gather, document, and analyze business needs and requirements. * Business process analysis to ensure alignment with any important initiative requirements. * Analyze processes and data to identify gaps or perform process or data mapping. * Facilitate communication across functional areas and internal departments. * Evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, resume low level information to a general understanding. * Lead requirements analysis and verification, ensuring that requirements statements are complete, consistent, concise, comprehensible, and verifiable and align to corporate standards. * Ensure that deliverables meet agreed-upon standards for quality and non-functional requirements, and that the product meets business needs. * Ensure problem definition, requirements, user stories, success criteria, and solution design efforts are guided by a realistic understanding of work environment and constraints affecting users.



Facultad de Economía y Negocios - Universidad de Chile

• Chile
• Higher Education
• 300 - 400 Employee

• Business Analyst & Business Intelligence Analyst

  • Jan 2018 - Jun 2019

  • Being the liaison between the business units, technology teams and support teams • Elicit requirements using techniques such as interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis. • Critically evaluate information gathered from multiple sources to reconcile conflicts, translate high-level information into formative detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs • Develop and grow capability of the Data Visualisation team in using Yellowfin and similar tools



Minerra Analytics

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Business Intelligence Consultant

  • Mar 2016 - Dec 2017

  • Responsible for preparation and assistance of interviews and Focus group for requirements gathering. Responsible for analyse and develop Business Intelligence proposal for new client. • Tasks include preparation and proposal of reports, design and view maintenance, analytics development and support in ETLs processes, migration of information through different systems and administrative system tasks. • Maintenance of content trough the business systems with embedded content and support for troubleshooting issues.



Mako Leasing LLC & Caribbean Sky Tours, Puebla, México

• Puebla, México

• Logistics, Flight Coordinator.

  • 2013 - 2015

  • Responsible for advising and assisting private pilots in the logistics of international traveling through North, Central and South America. • Tasks include preparation, proposal and establishment of flight routes authorized by Civil Aviation, monitoring flights and ensuring safe arrival. • Communicating with both government agencies and handlers assisting the aircraft in foreign countries. • Developed strong logistic skills due to the complexity of some routes. • Organizing and coordinating clearly with all relevant groups and worked effectively with North American customers.



G&S Logistics LLC

• New Jersey, USA

• Quality control in production

  • 2012 - 2013

  • Assisted in a comprehensive organisational development project with the ITESM. • Tasks include quality documentation and implementation of operational and administrative matters and 5s processes method. • Participated in sessions of Business Coaching and Strategic Planning. • Learned the importance of excellent planning, logistics and production to ensure organisational goals. • Improved leadership and teamwork skills to achieve the implementation process. • Assisted in a comprehensive organisational development project with the ITESM. • Tasks include quality documentation and implementation of operational and administrative matters and 5s processes method. • Participated in sessions of Business Coaching and Strategic Planning. • Learned the importance of excellent planning, logistics and production to ensure organisational goals. • Improved leadership and teamwork skills to achieve the implementation process.



Grupo P.I. Mabe

• Mexico
• Consumer Goods
• 1 - 100 Employee

• Assistant Traffic International, Exportations

  • 2012 - 2012

  • Responsible for payment control to suppliers, brokers, and land and shipping carriers. • Ensure physical control of exportations and managed preparation of necessary documentation for exportation, including packing lists and bills of lading. • Developed experience in negotiating with clients. • Responsible for payment control to suppliers, brokers, and land and shipping carriers. • Ensure physical control of exportations and managed preparation of necessary documentation for exportation, including packing lists and bills of lading. • Developed experience in negotiating with clients.



Volkswagen MX

• Mexico
• Wholesale Motor Vehicles and Parts
• 700 & Above Employee

• Professional Internship, Supplies, Forward Sourcing.

  • 2010 - 2011

  • Responsible for creating processes in the STAR system to ensure software suppliers receive VW auto part data. • Develop necessary documentation to purchase automotive parts and liaised with respective departments to facilitate the purchase of the parts. • Acquired a deeper understanding of documentation, which was critical to maintain proper control in the event of item default. • Responsible for creating processes in the STAR system to ensure software suppliers receive VW auto part data. • Develop necessary documentation to purchase automotive parts and liaised with respective departments to facilitate the purchase of the parts. • Acquired a deeper understanding of documentation, which was critical to maintain proper control in the event of item default.