Experience

Mark Projetos Comunicação Visual

• Brazil
• Advertising Services
• 1 - 100 Employee

• Business Account Manager

  • Oct 2019 - Present

  Segment of visual communication, marketing, PDV, scenography, displays, totem, advertising agencies, gas stations retail networks and large multinational company in logistics players. Responsible for the prospection of new B2B markets, generating a 45% increase for new customers. Development, implementation and monitoring of new accounts. Contract management and commercial visits. Responsible for Scorecard and KPI's of the commercial area indicators. Responsible for the control and use of Customer Relationship Management (CRM) in the daily work of team and new Prospects and Leads. Development and Team Training. Participation in trade shows. Implementation of Loyalty and Relationship Strategies. Show less



Promo Design Comunicação & Marketing Ltda.

• São Paulo e Região, Brasil

• Commercial Consultant

  • Sep 2016 - Oct 2019

  Start-up company in the segment of visual communication, marketing, PDV, scenography, displays, totem, advertising agencies, gas stations retail networks and large multinational company in logistics players. Responsible for the prospection of new B2B markets, generating a 20% increase for new customers. Development, implementation and monitoring of new accounts. Contract management and commercial visits. Responsible for the research of new stakeholders. Responsible for the creation of a new website and expansion of social media, focusing on Inbound Marketing. Participation in trade shows. Implementation of Loyalty and Relationship Strategies. Show less



Emerson

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Sales Manager

  • Jan 2007 - Apr 2016

  Large multinational company, operates in the segment of Electrical installations for platforms of Petroleum and Petrochemical plants, headquarters in Chicago / USA. Responsible for sales growth, reaching 25% per year. Success in reducing the time of sending the budget to the client, obtaining a satisfactory result of 80%. Development, implementation and monitoring of Customer Satisfaction Survey, ensuring delivery and service performance as expectations of the quality of products and services, achieving excellent growth and improvement of the brand image of 20% per year. Contract management, companies and multinationals, Oil, Gas, Mining, EPC, Distribution Channel, MRO, OEM and Export. Management and preparation of the Budget, Forecast and S&OP (Sales and Operation Planning) to achieve corporate goals, achieving 80% of the desired results. Management of the expansion of vertical markets, elaboration and implementation of actions to increase the success hit-rate from the sales business, focusing on the strategic growth of the company's business. Participation in advertising and market strategies to follow up products and increase service sales. Responsible for Scorecard and KPI's of the commercial area indicators. Responsible for the control and use of Customer Relationship Management (CRM) in the daily work of team and new Prospects and Leads. Management and implementation of career plans, benefits, 360 degrees assessment and team performance assessment, achieving a 60% result in terms of performance improvement. Provide support to implement the ISO 9001/2015. Participation in trade shows (Oil & Gas and Brazil OffShore). Domestic travel by the company. Responsible for a team of 12 people (internal salesmen), 15 (representatives) and 3 (distributors). Show less



Nutsteel Indústria Metalúrgica Ltda

• Inside Sales Supervisor

  • Jan 2002 - Dec 2006

  Planning and implementing the sales plan, ensuring compliance with targets and Sales forecast.Mapping and developing new sales and market opportunities.Presentations of new products through lectures, technical seminars and training.Responsible for visits to clients to present technical solutions.Responsible for customer support and channel sales in more complex applications.Preparation of the budget execution plan, including cost and risk analysis.Elaboration of the price list for internal staff, distributors and representatives.Planning and developing follow-up budgets and pursue major projects.Implementation of the Commercial Procedure to comply with the ISO 9001/2008 Standards.Participation in trade shows.Domestic travel by the company.Responsible for a team of 15 people (internal salesmen) and 23 (representatives). Show less

• Internal Sales

  • Mar 1995 - Dec 2001

  Medium-sized company of electrical equipment for explosive atmospheres, acting on Oil & Gassegment, Chemical and Petrochemical, Alimentary, Ethanol and Pharmaceutical Industry.Develop new customers and markets, as well as strengthen the relationship with the current national and international customer portfolio.Keep contact with the customer, offering technical and commercial support and data collection.Commercial and technical support, when necessary, for the representatives and distributors channel.Responsible for dimensioning, specifying and analyzing the applicability of Nutsteel equipment to the customer.Preparation of commercial budgets for customers.Participation in the definition of sales goals, follow the goals and sales results.Responsible for the follow up of budgets, keeping the information updated in the quotation system. Show less