Maria Ludwig
Customer Support Specialist at AAK USA INC- Claim this Profile
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Topline Score
Bio
Carolyn Anderson
I worked with Maria for several years at Retek. While I was in development, she brought customer concerns with our software to me in a collaborative spirit with a genuine customer-centric focus. She excelled in testing both the customer issue to determine whether it was a valid defect, and in testing the fixes provided by development to ensure the customer issue was resolved. She was the personification of grace under fire. Her organization, attention to detail and genuine kindness made her a pleasure to work with and I would recommend her without hesitation. She is both technically skilled and so personable that she would be an excellent addition to any team.
Gabrielle Sloane Law
Maria is incredibly smart, impeccable with details, and diligent about brand representation. She's a great problem-solver and organizer. While working with her, I was inspired by how she found ways to improve processes and manage sometimes sprawling projects and initiatives--all while running all written communication and US social media for a massively visible global brand. Maria was always my go-to when I had a difficult situation with a client. Basically, Maria is a genius when it comes to communication and client services. She will absolutely be an asset to anyone lucky enough to hire her.
Carolyn Anderson
I worked with Maria for several years at Retek. While I was in development, she brought customer concerns with our software to me in a collaborative spirit with a genuine customer-centric focus. She excelled in testing both the customer issue to determine whether it was a valid defect, and in testing the fixes provided by development to ensure the customer issue was resolved. She was the personification of grace under fire. Her organization, attention to detail and genuine kindness made her a pleasure to work with and I would recommend her without hesitation. She is both technically skilled and so personable that she would be an excellent addition to any team.
Gabrielle Sloane Law
Maria is incredibly smart, impeccable with details, and diligent about brand representation. She's a great problem-solver and organizer. While working with her, I was inspired by how she found ways to improve processes and manage sometimes sprawling projects and initiatives--all while running all written communication and US social media for a massively visible global brand. Maria was always my go-to when I had a difficult situation with a client. Basically, Maria is a genius when it comes to communication and client services. She will absolutely be an asset to anyone lucky enough to hire her.
Carolyn Anderson
I worked with Maria for several years at Retek. While I was in development, she brought customer concerns with our software to me in a collaborative spirit with a genuine customer-centric focus. She excelled in testing both the customer issue to determine whether it was a valid defect, and in testing the fixes provided by development to ensure the customer issue was resolved. She was the personification of grace under fire. Her organization, attention to detail and genuine kindness made her a pleasure to work with and I would recommend her without hesitation. She is both technically skilled and so personable that she would be an excellent addition to any team.
Gabrielle Sloane Law
Maria is incredibly smart, impeccable with details, and diligent about brand representation. She's a great problem-solver and organizer. While working with her, I was inspired by how she found ways to improve processes and manage sometimes sprawling projects and initiatives--all while running all written communication and US social media for a massively visible global brand. Maria was always my go-to when I had a difficult situation with a client. Basically, Maria is a genius when it comes to communication and client services. She will absolutely be an asset to anyone lucky enough to hire her.
Carolyn Anderson
I worked with Maria for several years at Retek. While I was in development, she brought customer concerns with our software to me in a collaborative spirit with a genuine customer-centric focus. She excelled in testing both the customer issue to determine whether it was a valid defect, and in testing the fixes provided by development to ensure the customer issue was resolved. She was the personification of grace under fire. Her organization, attention to detail and genuine kindness made her a pleasure to work with and I would recommend her without hesitation. She is both technically skilled and so personable that she would be an excellent addition to any team.
Gabrielle Sloane Law
Maria is incredibly smart, impeccable with details, and diligent about brand representation. She's a great problem-solver and organizer. While working with her, I was inspired by how she found ways to improve processes and manage sometimes sprawling projects and initiatives--all while running all written communication and US social media for a massively visible global brand. Maria was always my go-to when I had a difficult situation with a client. Basically, Maria is a genius when it comes to communication and client services. She will absolutely be an asset to anyone lucky enough to hire her.
Credentials
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De-Escalating Conversations for Customer Service
LinkedInDec, 2021- Oct, 2024
Experience
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AAK USA INC
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Customer Support Specialist
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Jun 2021 - Present
my job didn't change, really, we just received new titles that better fit our roles
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Customer Support Specialist
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Jun 2021 - Present
my job didn't change, really, we just received new titles that better fit our roles
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Customer Support Specialist
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Jun 2021 - Present
my job didn't change, really, we just received new titles that better fit our roles
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