Experience

Black Hills IP

• United States
• Legal Services
• 1 - 100 Employee

• Legal Support Representative Team Lead

  • Mar 2011 - Present

  ◦Receive, documents, prepare, enters process and maintain all required documentation related to the processing of customer formal applications for patents and trademarks in a timely manner; ◦Document customer specifications; prepare various documents for customer signature and submittal; ◦Verify data and resolves inconsistencies including customer number issues; ◦Prepare and maintain all related document tracking programs, including submitting proper status notifications to customers; Communicate with customers both verbally and in-writing of the status of their project; ◦Prepare and maintain all required docketing related reports and other related reports as required; ◦Prepare and maintain customer billing program. Show less