Experience

IMD

• Switzerland
• Education Administration Programs
• 700 & Above Employee

• Communications Assistant

  • Jan 2022 - Present



Freelance

• Freelance Translator / Interpreter

  • Jun 2003 - Present

  • Translation of both verbal and written communication (documents, forms, meeting notes, e-mails, presentations,) effectively communicating the meaning and maintaining its core message • Facilitating and acting as a liaison between two parties • Translation of both verbal and written communication (documents, forms, meeting notes, e-mails, presentations,) effectively communicating the meaning and maintaining its core message • Facilitating and acting as a liaison between two parties



INEOS

• Switzerland
• Chemical Manufacturing
• 700 & Above Employee

• Personal Assistant

  • Dec 2018 - May 2021



Page Personnel for Alcoa SA , GAIN, General MIlls SA, Broadridge SA

• Région de Genève, Suisse

• Administrative assistant, Receptionist

  • Sep 2012 - Sep 2015

   Acted as a professional first point of contact for both internal and external people visiting the office or making telephone contact with the office  Provided administrative support to more than 40 employees including six executives.  Developed and implemented work procedures and guidelines resulting in the efficiency increase and saving time  Effectively and efficiently managed executive’s calendars and diaries  Organised and coordinated travel arrangements for Directors and VPs and visiting clients (booking flights, hotels, conference rooms, ordering video conference equipment, visas,) both domestic as well as internationally. Efficiently managed last minute itinerary change requests from the leadership team  Individually organised and coordinated corporate events, client meetings, corporate business meetings and conferences including communication to all attendees, handling the logistics arrangements, catering.  Handled expenses using expense management system (Concur), prepared and submitted monthly expense reports of multiple executives to the accounting department  Classified and verified the incoming invoices and documented it with business reason before sending it to the accounting department  In a cost-efficient manner dealt with administration related to the office (stationary orders, office supplies, deliveries, couriering, mail, petty cash), created purchase orders  Prepared and edited correspondence, communications, presentations and other documents  Collected information on defects and organised repairs promptly  Greeted visitors, answered the general phone line, taking messages and transferring calls appropriately  Conducted internal documentation audit and developed and implemented document organisation and archival plan  Ensured the entire office was adequately maintained and arranged for necessary repairs as needed



Lykia World Hotel 5*/Magic Life Manar 5*/Carthage Plus/Navitour/Panorama Tourisme

• Turkey/Tunisia

• Front Office Receptionist/ Assistant of Guest Relation Manager/Administrative employee

  • Nov 2003 - Nov 2011

   Provided reception duties such as receiving, registering and checking in and checking out guests, organising and consolidating invoices for each room, collecting payment and providing a receipt  Catered to the variety of needs of guests and promptly replied to all queries and in a friendly manner successfully representing the brand identity  Entered data efficiently into the local team information systems as required  Responded to guest complaints and conflicts and resolved it to the best of their satisfaction  Provided additional guest services (booking of the restaurants, car renting)  Arranged and booked accurate and cost-effective travel arrangements  Collected fees and provided customers with travel documentation  Assisted customers in securing visas for international travels